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SureCritic / Entretien de la voiture / Marlboro Auto Repair, Tire & Collision
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Marlboro Auto Repair, Tire & Collision

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(39 Avis)
83
Écrire un avis
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Détails du score

5 stars
89%
4 stars
<1%
3 stars
7%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
83
Score NPS ®

Détails de l'entreprise

À propos

The service team at Marlboro Auto Repair, Tire & Collision is here for all your automotive needs. Call 301-735-7422 to schedule an appointment today! The service team at Marlboro Auto Repair, Tire & Collision is here for all your automotive needs. Call 301-735-7422 to schedule an appointment today!

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(301) 735-7422
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 5:00 PM
Sun
8:00 AM - 5:00 PM
* Heure de l'Est (É.-U. et Canada)
7830 Penn Western Court #A7 Upper Marlboro, MD 20772
Obtenir des directions
Marlboro Auto Repair, Tire & Collision's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(39 Avis)
Écrire un avis
Avis récents

Notre objectif est de fournir l'image la plus précise de la réputation en ligne d'une entreprise. Pour fournir l'image la plus précise, nous utilisons un algorithme automatisé pour nous aider à recommander des avis qui sont les plus précieux pour les visiteurs de notre site. Les avis qui sont recommandés peuvent finalement devenir "non recommandés" et vice versa en fonction des mises à jour continues et de l'apprentissage de notre algorithme. Les avis vérifiés par le système de point de vente de l'entreprise peuvent être publiés immédiatement dans la section des avis recommandés de notre site, cependant, en fonction de l'application de notre algorithme automatisé, ils peuvent devenir "non recommandés".

Continuez à lire les avis recommandés

JW
gravatar
Juan W.
Upper Marlboro, MD
Cet avis enfreint la politique de révision de SureCritic.
TH
gravatar
Taylor H.
Upper Marlboro, MD
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/24/2024
0
Extremely Long wait and car is not right ??‍♀️
After 11 weeks of having the car, they NEVER communicated with us. We had to keep calling asking for updates while being told next week, next week and next week. When the car was actually done, I only found out because I called daily and asked for the status and was told, “oh it’s ready for pick up”. They then tried to upcharge us an additional $430 on top of the $250 deductible for shop supplies and other random things. I called the warranty company and had the ins rep and the rep from auto shop talk before they dropped all them random fees and only charged the expected deductible. Today is roughly 30 hours after we picked up the car and I need to take the car to a dealership to find out why the engine is idling higher than it should. We drove the car at 20-40mph and the rpm goes up to 4/5 which is way too high. Soo now I’m frustrated because I have to have another location check out the engine. Keep in mind, this shop replaced the engine after saying it was faulty but we NEVER HAD A CHECK ENGINE light come on. Overall our experience was not good with the lack of communication and working in a timely manner, I have never had an experience like this. I hope I never have to go back there. I’m used to professionalism and proper customer service.
TH
gravatar
Taylor H.
Upper Marlboro, MD
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/24/2024
0
Extremely Long wait and car is not right ??‍♀️
After 11 weeks of having the car, they NEVER communicated with us. We had to keep calling asking for updates while being told next week, next week and next week. When the car was actually done, I only found out because I called daily and asked for the status and was told, “oh it’s ready for pick up”. They then tried to upcharge us an additional $430 on top of the $250 deductible for shop supplies and other random things. I called the warranty company and had the ins rep and the rep from auto shop talk before they dropped all them random fees and only charged the expected deductible. Today is roughly 30 hours after we picked up the car and I need to take the car to a dealership to find out why the engine is idling higher than it should. We drove the car at 20-40mph and the rpm goes up to 4/5 which is way too high. Soo now I’m frustrated because I have to have another location check out the engine. Keep in mind, this shop replaced the engine after saying it was faulty but we NEVER HAD A CHECK ENGINE light come on. Overall our experience was not good with the lack of communication and working in a timely manner, I have never had an experience like this. I hope I never have to go back there. I’m used to professionalism and proper customer service.
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Bons de services et publications
We're revved up about your fantastic review! 🚗💨 Our team loves providing top-notch service and keeping you on the road smoothly. Thanks for the shout-out and recommendations! You're the real MVP! 🏆 #MarlboroAutoRepair #CustomerAppreciation
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Thanks for the awesome shoutout! 🚗✨ We're thrilled to hear our service hit the right spot for your ride. Remember, we’re always here to keep your vehicle running smoother than your favorite playlist! 🎶 #MarlboroAutoRepair #CustomerAppreciation
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We're thrilled to hear that you felt accommodated and well-informed during your visit! 🚗🔧 At Marlboro Auto Repair, we believe communication is key—just like good tire pressure! 😄 Thanks for the love! #AutoCare #CustomerService
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✨ We're revved up about your feedback! ?? Our team aims to make every visit a pit stop of excellent service. Thanks for recognizing our efforts—your kind words fuel our passion to keep you rolling smoothly! ? #CustomerAppreciation #MarlboroAutoCare
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?? Who doesn’t love speedy service? We're thrilled to hear we got you back on the road the same day! Thank you for trusting us with your car. We promise to keep those wheels turning! ?? #FastService #MarlboroAutoRepair
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Thrilled to hear our team was thorough, timely, and offered great prices! ?? We aim to keep your wheels turning without the drama. Thanks for the awesome feedback! #MarlboroAutoRepair #SmoothRides
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Thanks for the kind words! ⭐ We're thrilled to hear you had a positive experience with us. Our team is dedicated to delivering professional service with a smile! ?? #CustomerSatisfaction #ProfessionalService
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? Thanks for the stellar review! We're thrilled our team could provide top-notch service and get you back on the road in no time. We appreciate your support! #CustomerSatisfaction #MarlboroAutoRepair
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Thanks for the 5-star review, Daren! ? We're thrilled we could get your engine running smoothly again. We're always here to keep you and your car happy! #HappyCustomers #SmoothRide
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Thanks for choosing Marlboro Auto Repair! We're thrilled to hear about your experience. Getting you back on the road quickly is what we do best ?? #CustomerSatisfaction #AutoRepair
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? We're thrilled we could provide speedy service and a loaner car, Kathy! Thanks for letting us take care of your vehicle! ? #CustomerSatisfaction #FiveStarService
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? Thank you for the amazing review! ? We're thrilled to have provided you with fast and professional service for your vehicle. We're honored to be your go-to repair shop. ?? #CustomerAppreciation #MarlboroAutoRepair #FastAndProfessional
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Thanks for the great review, Jahlil! We're so glad you had a great experience with us. ? #UpperMarlboro #HappyCustomer #AutoRepair ???
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