I like to support small local shops as a former Service Mgr and have used them before . This time they were very expensive for the work done and headlights so far out of adjustment unsafe to drive (it’s my daughter car) and it was for a sticker which requires checking adjustment . Also broke multiple fasteners (understandable on old car) BUT said nothing and did not secure anything . It took me 5 minutes to zip ties before sending my daughter off to school 3 hours away which the could have done also. Also no breakdown of charges parts & labor
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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