STAY AWAY AND FROM THIS UNETHICAL MEDICAL PRACTICE.
Echoing the many other real patients at this facility, I can attest that Manhattan Medical Arts is a money making scheme first, and a medical provider second.
I went for a standard annual physical, which should be 100% covered by my insurance. I even verified this with the check-in staff when I arrived.
So I was surprised to receive a bill for nearly $300 a few weeks later. After MONTHS of back and forth with MMA's billing department, during which I was repeatedly assured that this was an error that they would resolve, I finally spoke with someone at my insurance company who informed me that MANHATTAN MEDICAL ARTS PERFORMED SEVERAL UNNECESSARY TESTS THAT ARE NOT PART OF THE STANDARD ANNUAL PHYSICAL, AND ARE NOT COVERED BY INSURANCE.
The MMA provider did not inform me that any of the procedures she was conducting would create additional costs for me.
Moreover, they informed me that I would receive the results via phone call from the provider. Right before the call, the operator told me that they would charge me $70 for the provider to read my test results to me, which I promptly declined, since they had not informed me of this charge when scheduling the appointment. Following this, it took THREE WEEKS of consistent follow-up until my lab results were posted in the online portal. So either they withheld my results, or they didn't even have them when they scheduled the call. Unbelievably, a week later they charged me a $70 "no-show" fee.
Based on the many reviews and complaints they have received about these same issues, it's obvious that MMA is aware of these issues and intentionally continuing to exploit patients.
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Echoing the many other real patients at this facility, I can attest that Manhattan Medical Arts is a money making scheme first, and a medical provider second.
I went for a standard annual physical, which should be 100% covered by my insurance. I even verified this with the check-in staff when I arrived.
So I was surprised to receive a bill for nearly $300 a few weeks later. After MONTHS of back and forth with MMA's billing department, during which I was repeatedly assured that this was an error that they would resolve, I finally spoke with someone at my insurance company who informed me that MANHATTAN MEDICAL ARTS PERFORMED SEVERAL UNNECESSARY TESTS THAT ARE NOT PART OF THE STANDARD ANNUAL PHYSICAL, AND ARE NOT COVERED BY INSURANCE.
The MMA provider did not inform me that any of the procedures she was conducting would create additional costs for me.
Moreover, they informed me that I would receive the results via phone call from the provider. Right before the call, the operator told me that they would charge me $70 for the provider to read my test results to me, which I promptly declined, since they had not informed me of this charge when scheduling the appointment. Following this, it took THREE WEEKS of consistent follow-up until my lab results were posted in the online portal. So either they withheld my results, or they didn't even have them when they scheduled the call. Unbelievably, a week later they charged me a $70 "no-show" fee.
Based on the many reviews and complaints they have received about these same issues, it's obvious that MMA is aware of these issues and intentionally continuing to exploit patients.