Brought my truck in for a brake job. They were having a new lift installed which they were told would be ready early in the morning. Then the installation took until mid afternoon. Instead of pushing my job out to the next day, DJ stayed very late and completed my brake job so I would have the truck back that day. That is outstanding customer service.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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