business image

Mahwah Sunoco

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 382 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
4
Total des ReScores
4,3
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Mahwah Sunoco proudly provides expert auto and light truck repair, and maintenance servicing our community for over 39 years.

We offer a host of services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been
Mahwah Sunoco proudly provides expert auto and light truck repair, and maintenance servicing our community for over 39 years.

We offer a host of services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been easier or more convenient to keep your car or truck in top shape.

At Mahwah Sunoco, we also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle – old and new alike – the very first time. Our repairs are backed by a Free Nationwide Warranty. Please ask the store personnel for details.

Our friendly staff invites you to schedule an appointment for your next scheduled maintenance or repair. We are a full-service shop and can handle both your basic requirements and your ultimate performance needs. From batteries to brakes, to tune-ups — let us make sure your vehicle is reliable and safe.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(201) 529-3137
Opening in 43 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
197 Franklin Turnpike Mahwah, NJ 07430
Mahwah Sunoco's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 382 Avis)

MM
MARY M.
Summerville, SC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Always reliable!
I have had my vehicle serviced here several times and am always pleased with the service, professionalism, ease of scheduling an appointment, and the confidence I feel that my vehicle will be in great shape until the next service. The owner Bill is such a nice man and is always thorough with his work!! Thank you Bill for your hard work!!
Bill L., Owner de Mahwah Sunoco a répondu le 04/16/2025 04:34 AM

We’re delighted to hear about your positive experiences with us. It’s great to know our efforts in providing professional service and making scheduling a breeze have paid off. Bill does bring his A-game, and it's reassuring to know you're confident in your vehicle's performance thanks to his thorough care. We appreciate your support and look forward to keeping your wheels turning smoothly.

Bill Laforet

Client vérifié
Wyckoff, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Excellent
Worth a little bit of a drive for me to go there.
Bill L., Owner de Mahwah Sunoco a répondu le 04/11/2025 04:40 PM

It’s great to hear that you find the drive to Mahwah Sunoco worthwhile! We always aim to be the pit stop that makes it all worth the mileage. Your support means a lot to us, and we’re glad to have you as part of our community. Safe travels on your next visit!

Bill L., Owner de Mahwah Sunoco a répondu le 04/14/2025 04:44 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bil

Bill Laforet

JP
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JASUBHAI P.
Mahwah, NJ
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Great service
Very great service
Bill L., Owner de Mahwah Sunoco a répondu le 04/11/2025 04:08 AM

We appreciate you taking the time to share your experience! Great service is what we aim for, and it's always nice to know we're hitting the mark. If our service were a dance, we'd like to think we’re doing the cha-cha instead of the two-step. We look forward to serving you again!

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 04/18/2025 04:05 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bill

Bill Laforet

Mahwah Sunoco

197 Franklin Turnpike

Mahwah, NJ 07430

201-529-3137


Client vérifié
Wyckoff, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Inspections
I wouldn’t go somewhere else to have my truck inspected. I’ve had flats fixed there. It’s just an excellent place.
Bill L., Owner de Mahwah Sunoco a répondu le 04/04/2025 04:54 AM

We appreciate your confidence in us for your truck inspection and flat tire repairs. It sounds like we might as well set up a “favorite spot” plaque in our shop just for you! We’re glad to be your go-to place for keeping your truck in top shape. Your support means a lot to us, and we look forward to continuing to provide you with excellent service.

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 04/04/2025 06:55 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bill

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 04/11/2025 04:09 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bill

Bill Laforet

Client vérifié
Mahwah, NJ
Mercedes-Benz S500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
client vérifiéVérifié Client
10
Excellent service.
Mahwah Sunoco provides top quality service. The staff are friendly and knowledgeable, bring your vehicle in to this long time family run service station, you won’t be disappointed.
Bill L., Owner de Mahwah Sunoco a répondu le 04/02/2025 11:48 AM

We're glad to hear that you had a positive experience at Mahwah Sunoco! It's wonderful to know our team’s friendly and knowledgeable service made an impression. We take pride in being a family-run station, and it’s great to see that our efforts shine through. Your recommendation means the world to us, and we're always here to help keep your vehicle in tip-top shape!

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 04/11/2025 04:10 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bill

Bill Laforet

DG
gravatar
DONNA G.
Mahwah, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
client vérifiéVérifié Client
10
Thank You
The team at Mahwah Sunoco is an important part of my routine. Whether it is a flAt tire, an oil change, or a major breakdown and repair the team always works with me and fixes the problem keeping me updated on my car's needs.
Bill L., Owner de Mahwah Sunoco a répondu le 04/01/2025 04:21 AM

It's great to hear that the Mahwah Sunoco team has become a key part of your routine! We pride ourselves on being the trusty pit crew for your vehicle, whether it's giving flat tires the boot or performing some oil change magic. Keeping you updated is just part of our charm—we know you need to stay in the loop about your trusty four-wheeled friend. Here's to many more smooth rides ahead!

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 04/11/2025 04:10 AM

Thank you for your 5-star review! I'm glad you had a positive experience.
We are always learning and growing, so your feedback is valuable. We continue to work hard to provide the best possible service to all of our customers. Thanks Bill

Bill Laforet

CR
gravatar
CORY R.
Mahwah, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
One Stop————No Worries!!!
Perfect score needs no words!
Bill L., Owner de Mahwah Sunoco a répondu le 03/31/2025 07:40 AM

It seems we’ve hit the jackpot with a perfect score! We're glad to have made an impression that speaks for itself. If every day could be a perfect day like this one, we’d be the happiest place on Earth. Looking forward to keeping the good vibes rolling!

Bill Laforet


JB
gravatar
Jason B.
Ramsey, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
10
True Customer Service
Even after feeling lost regarding an inspection, Bill and his team were amazing as my wife had to continue to work on a resolution. Fornour vehicle. This team was outstanding, and worked with absolute resolve to get rhe mater fixed! They have earned my trust for many years to come! Thank You!!!
Bill L., Owner de Mahwah Sunoco a répondu le 03/25/2025 04:34 AM

We're glad to hear that the team could navigate the inspection maze and help you get your vehicle sorted out. It's always a delight to work with customers who appreciate the hard work and dedication our crew puts in. Trust us, we'll keep doing our best to stay worthy of that trust! Here's to many more smooth rides ahead!

Bill Laforet

Client vérifié
Ramsey, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Inspection
Excellent service! We had issues with another auto shop that had recently done work on our vehicle prior to inspection and the staff here was exceptional in helping to correct the problem and trying to save us from having to spend even more money! Really went above and beyond with incredible patience!
Bill L., Owner de Mahwah Sunoco a répondu le 03/13/2025 04:45 AM

It’s always great to hear about our team going the extra mile! We believe that a little patience and genuine care can work wonders, especially when it comes to your vehicle. We’re dedicated to making sure your experience smooth – think of us as your automotive superheroes, ready to save the day (and your wallet)! Thanks for sharing your experience; it means a lot to us!

Bill Laforet

BG
BILL G.
Forked River, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Excellent
Great operation very knowledgeable
Work is good never had a call back for their work
Bill L., Owner de Mahwah Sunoco a répondu le 03/05/2025 04:28 AM

We appreciate your positive feedback! It's great to hear that you find our operation knowledgeable and that the quality of our work has lived up to your expectations—no call backs means we must be doing something right! We're here to keep things running smoothly whenever you need us.

Bill Laforet

DS
DAVID S.
Allendale, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/03/2025
client vérifiéVérifié Client
10
Auto service and inspection
Mahwah Sonoco is a very professional auto shop. I have my state inspections done there and they are excellent at explaining any required repairs. The cost is very reasonable. Also, they put the customer first. Today I watched as Bill and his crew went way over the top to assist a 90 year old woman who was hard of hearing take care of some car damage. They were kind and patient and made sure that she got proper attention. I was impressed with them before but now I know that they truly care for their customers. Good on you Mahwah Sonoco!
Bill L., Owner de Mahwah Sunoco a répondu le 03/04/2025 04:19 AM

We appreciate you taking the time to share your experience with us. It’s always nice to hear that our team is hitting all the right notes, especially when it comes to state inspections and necessary repairs. Bill and the crew definitely know how to bring their A-game to customer service, and it’s heartwarming to see kindness and patience shine through—especially in handling delicate situations. We’re glad that you noticed our commitment to caring for every customer. We promise to keep up the good work and maybe even bake some cookies for our next customer appreciation day!

Bill Laforet

CM
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CHRIS M.
Mahwah, NJ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Great reliable service
They are very honest and treat you like you’re their best customer. I’ll never bring my cats anywhere else.
Bill L., Owner de Mahwah Sunoco a répondu le 02/26/2025 04:27 AM

We're so glad to hear that you felt like a VIP during your visit! Honesty and a warm welcome are part of our everyday policy. We know that getting a second opinion by us saved you thousands of dollars, it pays off.  We're here whenever you need us.

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 02/27/2025 04:27 AM

Bill Laforet

JB
gravatar
JASON B.
Ramsey, NJ
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/22/2025
client vérifiéVérifié Client
7
Nice Store
I immediately felt as if I was a bother, as I arrived for a state inspection without an appointment. While staff remained professional , the body language was clear. All I wanted to do was leave and not be a bother to them. When my vehicle failed inspection, I informed them of a recent repair from a cross town competitor and all they did was roll there eyes and disparage that shops work. Those behaviors are not consistent with professional conduct t, that experience could have been better, I hope when I return for re inspection the experience is better, or I'll just have to use another option.
Bill L., Owner de Mahwah Sunoco a répondu le 02/22/2025 07:32 AM

We understand that you failed NJ. Inspection as a result of the previous shop / REPAIR, not completeing the drive cycles to confirm the repair they performed was complete, this is often overlooked. We explained what you needed to do to complete the monitors for re-inspection. We also appreciate you taking the time to share your thoughts. It sounds like your visit didn't quite start on the right foot, and we're sorry to hear that you felt like a bother—it’s not our intention to make anyone feel that way, especially when it comes to something as important as vehicle inspections. It's always interesting when one shop's work is discussed in another; we strive for a supportive atmosphere, not a contest of whose tools are the mightiest. We're committed to providing a better experience moving forward, and we hope your next visit leaves you feeling like a valued guest, rather than an extra in a one-act play. Thank you for your feedback; it helps us improve.

Bill Laforet

CR
CIRO R.
Orangeburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Great
The own Bill is a great guy. Very Knowledgeable and answers all you questions and concerns. I am always happy with the service
Bill L., Owner de Mahwah Sunoco a répondu le 02/21/2025 04:22 AM

It’s great to hear that our team, especially Bill, has made such a positive impression! We pride ourselves on knowledge and service, and it seems like Bill hit the nail on the head. If you’ve got more questions or concerns, don’t hesitate to bring them on; we're always here to help!

Bill Laforet
Bill L., Owner de Mahwah Sunoco a répondu le 02/21/2025 04:23 AM

Thanks Cirro, as always a pleasure to serve you

Bill Laforet

GD
GINTARAS D.
Suffern, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Professional service
The service is very professional and interactive. Convenient location and hours
Bill L., Owner de Mahwah Sunoco a répondu le 02/19/2025 04:39 AM

We're glad to hear you found our service professional and interactive. It’s nice to know that our convenient location and hours fit into your busy schedule. We strive to keep things running smoothly, so if you have any tips on how we can make your experience even better, we're all ears!

Bill Laforet
Bons de services et publications
We're revved up by your kind words! 🚗 Thanks for the excellent review. Our team aims to keep your wheels turning smoothly. If your car had a voice, it’d be singing our praises! 🎶🔧 #MahwahSunoco #AutoCareExcellence
Apprendre encore plus

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!


We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

Thanks for the kind words! We're thrilled to know you think we do a great job. 🚗✨ Keeping your ride happy is what we do best! Come see us again and let’s keep those wheels spinning! #MahwahSunoco #AutoCareExperts
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We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We're thrilled to hear you enjoyed our quick, friendly service! ?? We pride ourselves on being your automotive pit crew. Need help? We're just a tire squeal away! Thanks for the love! ❤️ #MahwahSunoco #CustomerAppreciation
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We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

Thank you for the kind words! We're thrilled our team hit the nail on the head and got you back on the road in no time! ?? We’ll keep the toolbox handy for your next visit! #MahwahSunoco #AutoRepairHeroes
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We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

Thanks for the kind words! Bill's honesty and expertise truly fuel our passion for automotive care. ?✨ We promise to keep steering you in the right direction! #MahwahSunoco #BestServiceEver
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We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!


We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

Thanks for the awesome review! We strive to keep our services professional while making the experience a breeze. We're already revving up for your next visit! ?? #MahwahSunoco #AutoLove
Apprendre encore plus

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

?Thank you for the kind words, it's great to hear your experience was positive. We're glad we could help and keep you on the road trouble-free! ? #CustomerAppreciation #MahwahSunoco
Apprendre encore plus

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

Hey there, Cathy! ? We're thrilled to hear that you and your husband had a fantastic experience with us. Thanks for the 5-star review! We aim to provide efficient and top-notch service. We appreciate your support! #CustomerAppreciation #MahwahSunoco
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, John! We're thrilled to hear you found our team courteous, professional, and responsible. Your kind words are fuel for our engines! ?? #CustomerAppreciation #MahwahSunoco
Apprendre encore plus

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!

We are here for all of your service needs on Saturday from 8 in the morning until noon! Call to set up an appointment!


Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.