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Madd Monkey Garage, LLC

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(229 Avis)
93
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Madd Monkey Garage, LLC is a 2nd-generation family-owned and operated business with over 25 years of all aspects of auto repair, and detailing experience. In 2014, we relocated to Troutman, NC after years in Rye, NY. We pride ourselves on excellent customer service and providing you with personalized services at affordable and competitive Madd Monkey Garage, LLC is a 2nd-generation family-owned and operated business with over 25 years of all aspects of auto repair, and detailing experience. In 2014, we relocated to Troutman, NC after years in Rye, NY. We pride ourselves on excellent customer service and providing you with personalized services at affordable and competitive prices. You can trust our experience and expertise to do the job right the first time every time. Our Master ASE certified technician and fully insured certified professionals can handle everything from major auto repair and maintenance services for all American and most foreign-made vehicles to minor issues. ...more

Catégories
Entretien de la voiture, Entretien de la voiture
Contact
(704) 663-0333

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
104 E Church St Troutman, NC 28166
Madd Monkey Garage, LLC's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(229 Avis)

KM
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Kevin M.
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2025
10
Check engine light
The crew at Madd Monkey always make you feel at home. Hard working to fix your issues in a timely manner.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 04/01/2025 05:08 AM

We're glad to hear you felt at home with us! The crew takes pride in being hard at work, and it's great to know that their efforts to tackle issues promptly shine through. If only fixing the world's problems was as easy as fixing cars! Thanks for sharing your experience.


JP
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JANICE P.
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Fixed the problem
Great people did the work great.I will always have them to work on my car if needed again.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 03/23/2025 09:41 AM

We appreciate your positive feedback! It’s fantastic to hear that you had a great experience with our team and that the work met your expectations. We aim to keep your vehicle running smoothly, so we’re glad we could help. If your car ever needs some TLC again, just know we’ll be here, ready to roll up our sleeves and get to work!


PC
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PAUL C.
Winston Salem, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
9
Mad monkey repair shop the best
Excellent service excellent repair, Jim the owner pick me up at my house took me to the bank so I could get the money to pay him , Great experience recommend him to anyone thanks
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 03/09/2025 10:38 AM

It’s fantastic to hear that you had an excellent experience with us! We're glad that Jim could play chauffeur for the day—who knew auto repairs could come with a side of bank runs? Your recommendation means a lot to us. We’re here to ensure that every car gets the care it deserves, along with a dash of good ol' customer service. Looking forward to serving you again in the future!


DY
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David Y.
Mooresville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
10
Madd Monkey Garage
Best and most honest car service in town.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 03/07/2025 11:55 AM

We appreciate your glowing review! It's music to our ears to hear that you found us to be both the best and most honest car service in town. We strive to keep our customers rolling smoothly, and it seems we hit the nail on the head this time. If your car ever needs more TLC, you know where to find us!


DM
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DAVID M.
Mooresville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Madd Monkey Garage
Madd Monkey gets all my service business. They are honest and do a terrific job. I am a mechanical engineer and can be a bit demanding about my service, and Madd Monkey has always exceeded my expectations.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 03/07/2025 11:54 AM

We appreciate you sharing your experience with us. It's fantastic to hear that our team is able to keep up with your high standards. As a mechanical engineer, you've got the expertise to notice the details, so we've clearly struck a chord with you! We’re committed to providing honest and top-notch service, and we look forward to keeping those expectations high.


Client vérifié
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Dedicated team
I know there's a gremlin somewhere in the works of this German car, but this dedicated team doesn't give up, response quickly, and does their best to fix the chaos the little gremlin creates. Thank you guys!
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 03/05/2025 07:54 AM

It's great to hear that our team could tackle that pesky gremlin in your German car! We're always ready to take on the chaos, one mysterious noise at a time. Whether it's a little gremlin or just a trickster problem, we'll keep our tools sharp and our spirits high. Appreciate you trusting us to chase down those automotive gremlins!


Client vérifié
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Light bulb replacement
I was recommended by a friend to this establishment to have one bulb replaced and they discovered more that needed replacing. They replaced the bulbs and I was out of there in 30 minutes.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 02/24/2025 12:00 PM

We're glad to hear that you found us through a friend's recommendation—friends really are the best source of referrals! It sounds like we hit the ground running with that quick bulb replacement. If only changing light bulbs were always this easy, right? Here's to brighter lights and speedy service! We appreciate your business and hope to keep shining in your garage care needs.


IP
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ISHMAEL P.
Riau
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
My experience was exceptional;
The team at Madd Monkey promptly collected my SUV, performed the required repairs, and delivered it back to me within the same day. I am more than satisfied with their service and would definitely recommend them to others. Thank you for your outstanding work.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/28/2025 05:44 AM

It's fantastic to hear that you had such a speedy experience with our team! We pride ourselves on being quick on our feet—almost as if we had a little extra monkey magic in us. Your satisfaction is our top priority, and we appreciate your willingness to spread the word to others. Rest assured, we'll keep swinging to new heights in service!


CC
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CURTIS C.
Austell, GA
Mercedes-Benz E420
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2025
client vérifiéVérifié Client
10
E420
Excellent service and quality work
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/27/2025 08:20 AM

We're glad to hear you enjoyed our service and found our work to be top-notch! There's nothing quite like a job well done, and we aim to deliver that every time. Your support means a lot to us, and we look forward to continuing to provide excellent service and quality work in the future.


KJ
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KERRY J.
Mooresville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Excellent Service
The service at MADD Monkey is beyond great! Friendly & professional staff, service is completed in a timely manner and efficiently. Best place by far!
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/26/2025 09:39 AM

We appreciate your fantastic feedback! It's great to hear that our team made your experience enjoyable and efficient. We're always striving to be the best, and it sounds like we hit the nail on the head this time. Here's to keeping your wheels turning smoothly!


CT
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CARLEEN T.
Statesville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
10
Good Service
Very friendly yet professional. You don.t have to wait forever. I love their location in Troutman
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/21/2025 05:54 AM

We're glad to hear you had a great experience with us! Balancing professionalism with a friendly vibe is our specialty, and we're pleased to know that we hit the mark for you. And yes, nobody likes waiting forever—unless it's for a pizza, of course! Come visit us again in our lovely Troutman spot. Safe travels until then!


CL
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COREY L.
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Oil change
Did oil change and tire rotation for really cheap thanks guys
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/17/2025 02:42 PM

It's fantastic to hear that you got a great deal on your oil change and tire rotation! It's always nice when keeping your vehicle in tip-top shape doesn’t break the bank. We appreciate you choosing us for your auto needs and look forward to keeping your wheels rolling smoothly. If you need anything else, just give us a shout!


CD
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CHRIS D.
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2025
client vérifiéVérifié Client
10
Oil Change
Efficient service. Very nice waiting area and great customer service.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/15/2025 05:12 AM

We appreciate your feedback! It's always nice to hear that our waiting area didn’t feel like an extended trip to the dentist—comfort is key. We're glad our team hit the mark with service as well. If there’s anything more we can do to make your next visit even better, just let us know!


KM
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KEVIN M.
Troutman, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/12/2025
client vérifiéVérifié Client
10
reliable, affordable, and fast
Always professional, affordable and reliable.
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/13/2025 05:04 AM

We appreciate your feedback! It's wonderful to hear that you find us professional, affordable, and reliable. We aim to keep our customers rolling smoothly without breaking the bank—or adding any extra drama to the mix. We’re glad to have earned your trust!


CW
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COREY W.
Statesville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/08/2025
client vérifiéVérifié Client
9
Fast & efficient
Diagnosed and repaired in one day. Solid work
Jim A., Owner de Madd Monkey Garage, LLC a répondu le 01/08/2025 07:29 AM

We appreciate your feedback! It's great to hear that we could get your vehicle diagnosed and repaired in a day. We always aim for that 'fast and fabulous' service, and it sounds like we hit the mark this time. If your ride has any more tricks up its sleeve, you know where to find us!

Bons de services et publications

Thank you for the fantastic shoutout! 🚗✨ We're always just a call away to get you back on the road in no time. Your trust in us makes us smile! 😄🔧 #MaddMonkeyGarage #AutoCare
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Thank you for being a loyal customer and trusting Madd Monkey Garage for all your auto needs! 🚗 We're here to keep it real and your wheels spinning smoothly! Your referrals mean the world to us. 🐒✨ #LocalMechanic #MaddMonkeyGarage
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Thanks for the fantastic review! 🚗💨 We're thrilled our speedy service and professionalism hit the mark. At Madd Monkey Garage, we keep your ride running smoothly and your smiles wide! Come back anytime! 😄 #AutoMagic #MaddMonkeyGarage
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🚗✨ We’re thrilled to have Jimmy on our team! Knowing our customers can count on a master mechanic is what we strive for. Thanks for trusting Madd Monkey Garage with your automotive needs! Your ride is in good hands! 🙌 #MasterMechanic #TrustYourMechanic
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We’re revving our engines with excitement over this fantastic review! 🚗💨 Thanks for recognizing our team's top-notch service and pricing! We promise to keep the good vibes rolling! 🌟 #MaddMonkeyGarage #AutoExcellence
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? Thank you for the fantastic review! We're thrilled to know Jim made your visit a memorable one. We believe in top-notch service without breaking the bank! Can't wait to see you again—your car's favorite place awaits! ?✨ #MaddMonkeyGarage #CustomerCare
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We're thrilled to hear we could finally silence the moaning from your Bronco's brakes! ?️? A big shoutout to our team for making your ride smoother than ever! If your car has a secret soundtrack, bring it our way! ?? #MaddMonkeyGarage #BrakeWhisperers
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?✨ Thanks for the awesome review! We're thrilled we could help your Mini Cooper get back on the road! We promise to keep your other cars in tip-top shape too—no monkey business here! ?? #MaddMonkeyGarage #AutoExperts
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Thank you for the fantastic review! ?✨ Fast service and trust are our fuel! We're thrilled to keep your rides in tip-top shape. Keep those engines purring! #MaddMonkeyGarage #TrustInUs ?️?
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Thank you for the 5-star love! ? We're thrilled to be your go-to garage for years! Fast and friendly service is what we aim for—like a pit stop, but with a smile! ?? Here’s to many more years of keeping you rolling! #MaddMonkeyGarage #CustomerLove
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Thanks for the shout-out! ?? We're thrilled to provide speedy and precise service. One day turnaround? That's our jam! ? Your wheels will be back on the road in no time. #MaddMonkeyGarage #AutoCareExcellence
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?✨ We're thrilled to hear you had an excellent experience with us! If your car had a vote, we’d totally win “Best Local Mechanic”! Thanks for trusting Madd Monkey Garage with your ride. Your wheels will thank you! ?️ #MaddMonkeyGarage #CarCareExperts
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We're thrilled to hear that we hit the high note for you! ? Going above and beyond is our specialty, and we’re here to keep your ride in top shape! ?? Thank you for the love! #CustomerCare #MaddMonkeyGarage ??
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Huge thanks for the kind words! Jimmy really knows how to put the "care" in car care! ?❤️ We can't wait to see you again! Service with a smile is our motto! #MaddMonkeyGarage #CustomerAppreciation ?️✨
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?✨ We appreciate the kind words! It’s great to hear that our service was quick and easy—we like to keep things running smoothly! Thanks for choosing Madd Monkey Garage! ?? #QuickService #MaddMonkeyMagic
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?? Thanks for the awesome review! We're glad to hear your Dodge Durango is running smoother than a monkey swinging through trees! ? Your trust means the world to us, and we're always here to keep you rolling! #MaddMonkeyGarage #CustomerAppreciation
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Thank you for the fantastic shoutout! ? We’re thrilled to hear you’re loving the work on your Challenger Hellcat Redeye! ? Remember, a well-manicured ride is a happy ride! ? #MaddMonkeyGarage #HellcatHappiness
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Thanks for the fantastic shoutout! ?? We're thrilled to offer speedy repairs and service with a smile! Your support fuels our passion for keeping you safely on the road. Let's keep the wheels turning! ? #MaddMonkeyGarage #CustomerAppreciation
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We're thrilled to hear you enjoyed our excellent service! ?? Here at Madd Monkey Garage, we believe in keeping it friendly and professional—like monkey business without the chaos! ? Thank you for the two thumbs up! #AutoCare #MaddMonkeyGarage
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We're thrilled you found our service reliable and speedy! ?️? At Madd Monkey Garage, we believe in keeping you on the road without the detours! Thank you for the high praise! ?✨ #AutoCare #MaddMonkeyGarage
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We're thrilled to hear you found our team friendly and our work speedy! ?? At Madd Monkey Garage, we believe in swift service that makes your car shine without the fuss. Thanks for trusting us with your ride! ?️ #MaddMonkeyGarage #FastAndFriendly
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Thanks for the love! ?? We believe in speedy service, even during our busy days. Glad your friends are impressed! If your car had a trophy, it would win "Fastest Turnaround!" ? #MaddMonkeyGarage #CustomerExcellence
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We're thrilled to have revived your Mustang convertible! ?? Who knew saving a classic could be so fun? Thanks for trusting Madd Monkey Garage to give your ride a second chance at life! ? #ReviveYourRide #MaddMonkeyMagic
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Thank you for trusting Madd Monkey Garage! ?? We love a good engine spa day! ?️ It’s our mission to keep your ride running smooth and save you from unnecessary repairs. Can’t wait to see you again for your next service! ?✨ #MaddMonkeyGarage #HonestService
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? Thanks for the awesome review! ? We're thrilled to hear your experience was smooth and pleasant. We can't wait to have you and your truck back at the garage! ?? #CustomerAppreciation #QualityService
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? We're glad you found us! Keeping your wheels on the road is our top priority. Thanks for trusting us with your vehicles. We'll always be straight with you. #AutoMaintenance #HappyCustomer
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We're revving our engines with gratitude for your 5-star review, Patrick! ?? We strive to provide top-notch service at fair prices. Thank you for recognizing our hard work! #MaddMonkeyGarage #HappyCustomers
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