My experience with this dealership has been nothing but a head ache for myself, my family, my friends, and even my clients. The frustration around the truck I thought I was buying is unending. I put two thousand dollars down on a truck I thought was in decent condition, and after six weeks of zero communication I decided to return the truck since I didn't have a loan still, and now they wont give me my down payment back and have even threatened to charge me for the repairs that should have been done before it was sold.
I drove the truck home mid September after being pre-approved for a loan. Since the day I got it home it has been nothing but problems. The oil was black, and the oil filter was dated 12/31/24 so it was a year old and they didn't do an oil change. So, I changed the oil ($70+). I also installed a new battery since it was sold with an old battery that had sat for too long ($389.99) - that was the first week I bought it. Then I noticed that the brights were flipped, so if I wanted my DRLs I had to technically turn the brights to "on" to turn them off. Then the transmission started getting sticky. Then it started blowing white/blue/black smoke out the exhaust on start up every time I started it. Then I started adding oil....I had to add 7+qts of oil in three weeks. I've added gallons of coolant to the overflow and it keeps disappearing. So, since I still didnt have a loan and no one had called me back any of the 13 times I called, I returned it. They told me I couldnt come in until 4pm, so I took the entire day off work to take this truck back, just for them to tell me that I damaged the truck and now it needs an inspection and even threatened to make me pay for the repairs their truck needs and pay per mile that I put on the truck, which is approximately 2500 miles. I drive a lot for work, I run my own business, and I'm out close to a thousand dollars for taking the day off work. They also refused to come pick the truck up.
I will not be paying to fix a truck I have already been fixing that isnt mine, and if it needs escalated beyond just my down-payment back then they can buy that battery and all the oil and the fuel treatment that I've put into it.
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I drove the truck home mid September after being pre-approved for a loan. Since the day I got it home it has been nothing but problems. The oil was black, and the oil filter was dated 12/31/24 so it was a year old and they didn't do an oil change. So, I changed the oil ($70+). I also installed a new battery since it was sold with an old battery that had sat for too long ($389.99) - that was the first week I bought it. Then I noticed that the brights were flipped, so if I wanted my DRLs I had to technically turn the brights to "on" to turn them off. Then the transmission started getting sticky. Then it started blowing white/blue/black smoke out the exhaust on start up every time I started it. Then I started adding oil....I had to add 7+qts of oil in three weeks. I've added gallons of coolant to the overflow and it keeps disappearing. So, since I still didnt have a loan and no one had called me back any of the 13 times I called, I returned it. They told me I couldnt come in until 4pm, so I took the entire day off work to take this truck back, just for them to tell me that I damaged the truck and now it needs an inspection and even threatened to make me pay for the repairs their truck needs and pay per mile that I put on the truck, which is approximately 2500 miles. I drive a lot for work, I run my own business, and I'm out close to a thousand dollars for taking the day off work. They also refused to come pick the truck up.
I will not be paying to fix a truck I have already been fixing that isnt mine, and if it needs escalated beyond just my down-payment back then they can buy that battery and all the oil and the fuel treatment that I've put into it.
Please do not buy from here. Its all games.