Went in to codes cleared to get check engine off. Left with the car spewing oil. Worst experience ever. Unprofessional staff with little to no communication. And they refuse to refund us the money even though our car is now spewing oil. Do not take your car there!
TF
TRENTON F.
Keller, TX
Mercedes-Benz C250
04/14/2019
Vérifié Client
Awsome Service
I decided to use Lonestar Elite Auto for the service on my Mercedes C-250. The service was outstanding and they also fixed a broken door handle that would have taken anyone else a week in only one and a half days. Their great customer service in a timely manner definitely has me sold as a future customer.
And they delivered a miracle. They also changed my oil and brakes and got a third party to fix my windshield. So miracle with a side of chili cheese fries.
Billy Swinford the owner is a great Christian Brother! If Billy says it, you can take it to the bank! Love this man of God! Great Father and husband! I’m sure CB has good people. But I like supporting Billy!
Billy and his entire staff are great to work with. Love their integrity and professionalism! We have been using Lonestar Elite for over 10 years now. I can’t see our family going anywhere else!
The extrapolation it was very clean and organized. The staff was very friendly, explained everything really well. And the prices were very good. I’m so very happy with the service I received!
Lonestar is the one and only shop I'll ever go to. They've helped me with everything and made sense of ever repair they've ever made. I recommend them to everyone I can because of their excellent service and detailed descriptions of each repair and the cost. They've never failed me!
Recommandé
DM
Don M.
Keller, TX
03/26/2019
Complete Trust
Billy explained in detail what was wrong with my car. He even had me come to the shop to see it for myself. Transparency, Honesty, Ethics are attributes very rare in mechanical shops now a days. Lonestar Elite Auto has them all, and then some. I completely trust Billy. His prices are less expensive than anyone I have compared to. Does what he says when he says he's going to do it, and sometimes even sooner. Lifetime customer here!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.