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Lithia Hyundai of Fresno

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 934 Avis)
54

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
176
Total des ReScores
4,9
Moyenne de ReScore
54
Score NPS ®

Détails de l'entreprise

À propos

Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit. Lithia Hyundai is located off of Highway 41 in Fresno, CA. Our factory trained mechanics provide quality vehicle service and repair. For oil changes to major repairs, we do it all! Call us to schedule your next service visit.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(599) 899-3257

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
5580 N. Blackstone Fresno, CA 93710
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 934 Avis)

JV
gravatar
Jl V.
Fresno, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
11/03/2024
0
Catégorie : Service
Sales and service
At 65 yrs old I've had plenty of experience with car salesman, dealerships and service department. Lithia Hyundai of Fresno is, by far, the WORST company I have ever been in dealings with. Sales-at least 3 different prices advertised on the same vehicle. Salesman had no knowledge of the vehicle in the least. He couldn't find features or explain how they work. Sat in the backseat of a test drive. Salesman had no idea what a post-sale delivery was. Sales manager pushed salesman to lie answering any and all questions, especially when on the phone. Also can't and/or won't answer questions about the vehicle, your paperwork, warranty or service. Offered no paperwork from previous owners, service or sales. They never went through the vehicle for any reason. They were still items from a previous owner. Brought vehicle out, no wash, dirty paper floor mats still on the floor.
Service-apparantly non-existent on used vehicles. Nothing was looked at, done or acknowledged through the service department of Lithia Hyundai of Fresno.
Forget about after sales help.
RED FLAGS!!! Salesman are coming from Own-A-Car!
STAY FAR, FAR AWAY FROM LITHIA HYUNDAI OF FRESNO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.