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Lia Hyundai of Hartford

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 674 Avis)
71
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
74
Total des ReScores
4,8
Moyenne de ReScore
71
Score NPS ®

Détails de l'entreprise

À propos

Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment. Lia Hyundai of Hartford is located just off Interstate 91 in Hartford, CT. Come see us today and experience our knowledgeable and friendly staff first hand! Call ahead or visit us online to schedule your next service appointment.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(860) 240-1700

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
20 Jennings Road Hartford, CT 06120
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 674 Avis)

RR
gravatar
Ray R.
Wethersfield, CT
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/28/2024
1
Catégorie : Service
Given the customer service run around
I came informed a scheduled appointment regarding a pain defect issue with my 2017 Sonata that was past its extended warranty, I was then told that there was nothing that they could do and I was reared to call Hyundai directly to see if they could do anything for me. I went home called the number and was given a case number and told to go back to the dealer so that they could review the vehicle which they never did when I was in and in order of Hyundai to make a decision the dealer would have to submit pictures of the issue along with the case number that I was given. When I called back the Lia dealer in Hartford he told me that I would have to go and get 2 estimates from a body shop in order to proceed, I was never given that instruction from the Hyundai help. This has been such a horrible customer service experience and I simply have felt I have been given the runaround for something that is a known defect with the vehicle.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.