Rudy said he would've liked a little bit more information. There was dipstick missing for his transmission fluid and he asked them if he needed to get a new one. He appreciated the guy telling him he really didn't need it, but Rudy felt the dipstick was there for a reason and the answer kind of threw him off. There was also a hesitation with the vehicle when it ran previously, it's running smoother now but there's still a slight hesitation. They said it could be the transmission but there was not a really solid answer they could give him, he would've liked a more concrete answer. This visit would not prevent him from going back there again.

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Lewis Auto S. de Lewis Auto Service a répondu le 09/02/2026 09:42 AM

We appreciate your insights and can totally understand how a little more clarity would have made your experience even smoother than that newly enhanced ride of yours. Dipsticks can feel like the unsung heroes of the automotive world, so we get why their absence raised an eyebrow or two! As for the slight hesitation you mentioned, our team always aims to provide well-informed answers to all your questions, and we regret that we fell a bit short this time. It sounds like your QX60 is on the right path to smooth sailing, and we’re committed to making sure it reaches its best potential. We hope to help keep that engine purring like a kitten in the future!

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