I live in Asheville NC. I was in Raleigh when I had a situation with my 2017 BMW. It was towed there on a Wednesday. I was assured it had an appointment on Thursday at 7am. Nothing was done until Tuesday the day I was returning to Asheville. My service rep., Heather Drake did not keep me informed, or did not return calls to me or my husband. She was very unprofessional.We picked up car and are heading home, hoping we make it. Asheville BMW has had our back the whole way. My husband keeping them updated from afar. I will not be returning to Leith BMW.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
