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Legacy Hyundai of McDonough

Score moyen
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(705 Avis)
-100
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
Avis original
Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5Évaluation globale 2,1/5
23
Total des ReScores
4,3
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Legacy Hyundai of McDonough, where our passion is providing you with a world-class ownership experience. Legacy Hyundai is located in McDonough, GA. Call us or visit our website to schedule a service appointment today! Welcome to Legacy Hyundai of McDonough, where our passion is providing you with a world-class ownership experience. Legacy Hyundai is located in McDonough, GA. Call us or visit our website to schedule a service appointment today!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(770) 914-2800
Closing in 23 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
7:30 AM - 12:30 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
443 Industrial Blvd McDonough, GA 30253
Legacy Hyundai of McDonough's Avis
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(705 Avis)

CC
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Christopher C.
Watkinsville, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/06/2023
0
Catégorie : Service
Disappointing
Drove roughly three hours round trip to the dealership after negotiating a new car purchase price over the phone. A couple of either uninformed or misleading statements by the salesman lead to a complete waste of several hours. The attractive internet pricing is laced with other 'terms' like full financing at above market interest rates. A complete shell game and a waste of time and effort.

JB
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Jon B.
Warner Robins, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/16/2023
0
Catégorie : Service
Don't Buy Here
Hyundai makes great vehicles ... I love mine. This dealership is new, clean and have a better inventory than others right now. The folks in the service department were helpful and are very professional.
However, I would never allow anyone in my family to deal with their sales management or financial staff--ever! Absolute zero trust--be very careful. Would love to speak with the owner if he has the chops!

SW
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Sylvia W.
Locust Grove, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/25/2020
Breach of contract
If I could give them 0 stars that would be justice. I purchased a 2018 Hyundai Sonata from them before they shut down the Hyundai dealership and was given a 2 year oil change and tire rotation on the we owe you form which is equivalent to a contract agreement. I was there to get my oil changed and tire rotation and was told that I was allotted only 5 oil changes but that's not what I have in my possession. I paid for the oil change and will be suing for a breach of contract if they are not willing to resolve this issue quickly. Buyer beware, this business is owned by a State Senator that don't appear to hire competent staff to handle good business practices.
Non recommandé

VV
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Veronica V.
Mcdonough, GA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Long wait
The service time for drop off was estimated to me at 3 hours. I waited over 4 hours for my car service to be completed.
Recommandé

DS
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Dahana S.
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Awesome Services
Not only are they courteous and friendly. The staff was very through.
Recommandé

JB
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Jack B.
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Great service!
My vehicle was serviced in a timely professional manner.
Recommandé

WS
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Wayne S.
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Getting the job done!
Courteous and efficient. Remembers to call me when ready.
Recommandé

MF
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Mary F.
Locust Grove, GA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
03/19/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Oil change
I have been going to legacy ford every since I moved here.2012. An oil change has gone up to $50 and change, that extreme and simply outrageous in my opinion.

I wouldn’t recommend this place to anyone for an oil change, because they can get it cheaper else where., but I’m not throwing them totally under the bus, because I have enjoyed taking my car here for all my service needs....and have felt the prices have been relatively fair.
Non recommandé

SB
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Starling B.
Griffin, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Yes I would
Service on my car this time was just right no problems at all
Recommandé
Ricky C., QUICK LANE MANAGER de Legacy Hyundai of McDonough a répondu le 03/18/2020 10:58 AM

Thank you for the review

Ricky Carter
Quick Lane manager
770-302-6401

CW
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Carol W.
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Owner
Service advisor as always was very courteous and professional. Maintenance on my vehicle was
performed in a timely manner. Service and waiting area is always very clean.
Recommandé

Client vérifié
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Customer Service
The service desk group are always THE BEST!!
Recommandé

KS
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Ken S.
Mcdonough, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/02/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Excellent Customer Service
I had a wonderful experience during my visit to the Quicklane Service. The Manager - Rick, went above and beyond during our interactions .
He also assisted me by going to the Dealership section to get information/answers for my inquiries about my vehicle headlights and other accessories.
Wonderful Experience!
Recommandé
Ricky C., QUICK LANE MANAGER de Legacy Hyundai of McDonough a répondu le 03/04/2020 03:59 PM

Thank you for the great review

Ricky Carter
Quick Lane manager
770-302-6401

GT
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Grace T.
Rex, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/20/2020
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Car not fixed
They need to fix what you pay for
Non recommandé

Client vérifié
Mcdonough, GA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/20/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Go see for your self the place is garbage
Service center is fine dealership is terrible
Non recommandé

DN
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Dorothy N.
Griffin, GA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/17/2020
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Service due reset failure
God service, just forgot to reset computer service interval
Recommandé
Ricky C., QUICK LANE MANAGER de Legacy Hyundai of McDonough a répondu le 02/18/2020 05:21 AM

Thank you for the review and I apologize for the failure to update your service interval. I will reach out to you to see when you can come by for us to reset the light.

Ricky Carter
Quick Lane manager
770-302-6401
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.