David said he's been going there for close to 30 years and they've always done fantastic work. He knows them and trusts them, they're honest, and they tell him what needs to be done and what doesn't. They're a great group of people.
Massieka said she went in to other places to shop around after coming in and she realized they had a great service to offer her here. They were very transparent about what her vehicle needed and they made sure she was safe on the road. They offered financing for the cost of the tires which she felt was life saving for her, and also that they were doing a great service and helping the community by offering something like this. They did a really good job, they educated her, and they got her in and out to the best of their ability. She felt she could trust them and they even offered her a ride to work. They handled her very well, they were eager to help, and they were very professional and very friendly, they made her feel comfortable.
Recommandé
Client vérifié
San Diego, CA
Ford Cutaway
04/11/2025
Vérifié Client
10
Excellent professional service!
Long time customers and always reliable and trustworthy.
We’ve been taking our cars here for many years. Each visit we know to expect exceptional service and friendly helpful people. This visit needed alignment service, as it got knocked around by a pothole I could not avoid. We dropped it off in the morning and picked it up in the afternoon. It drives so much better now! Thanks Firestone!
SR
Synthia R.
San Marcos, CA
03/26/2025
9
Flat tire
I had a flat tire on new tires that I just purchased a few months ago. Called the guys took my car to they fixed it no problems. They always take care of me. Thanks Lee Rollins
George and Gabe made us feel back at home, as Marc and Vinnie reassured us of their qualifications!
Sam was friendly and went out of his way to let us know everything was done and then some!
Thank you all for the outstanding service!
We have been going to Lee Rollins Firestone for more than 20 years. We had amazing customer service as usual. Will definitely continue to get our cars serviced at Lee Rollins!
Thank you guys for always getting my old truck back on the road. You do great work and let the customer what’s wrong and do what needs to be done. Thanks guys!!
Alex said they always take care of him. He's been going there for 7 years. He likes the guys there, Vinnie is the best. They don't try and overcharge him.
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