LeSueur Car Company

Unfortunately we are a small shop with 4 technicians, we do the best we can with accomodating all our customers. We are the cheapest in the valley when it comes to the vehicles we work on. Which often means we are very busy. While waiting for a repsonse from you (which wasnt until the next day-late morning), we have other customers that gave approval for repairs within that same day. Unfortunately repairs are based off when approvals are given. Sometimes, repairs do take longer then expected, which causes other approved work to be put on hold. No one said you couldnt pick up your vehicle when you called. There was no stalling, We were honest with you about it not being worked on yet, and were not sure when it was going to be completed, as the repair was almost 6 hours to do. There was nothing to feel off about. we apologize for any inconveniences this may have caused. But Unfortunately being a small independent shop that just happens sometimes.