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LBR Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 472 Avis)
82
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores™
5,0
Moyenne de ReScore™
82
Score NPS ®

Détails de l'entreprise

À propos

LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs. LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs.

Catégories
Réparation automobile, Vidange, Atelier de réparation
Contact
(425) 453-1687
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
13030 Bel-Red Rd Bellevue, WA 98005-2623
Obtenir des directions
LBR Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 472 Avis)
Écrire un avis
Avis récents
TB
TODD B.
Bellevue, WA
Chevrolet Silverado 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Always professional and timely.
I have been coming to LBR for years and have always had a positive experience.
PF
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Paul F.
Kirkland, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
120000 service
Ken was very helpful in identifying required items vs watch items. Very helpful and informative
KF
KAREN F.
Bellevue, WA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Wonderful job!
Thank you for being accommodating on my latest visit! I hadn’t realized I’d missed a service, but you graciously got all the work done in the time frame I needed. You guys are the best.
SN
SORIN N.
Bellevue, WA
Toyota RAV4
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
03/13/2025
client vérifiéVérifié Client
3
Not honest
I brought the car to change the termostat
They charge me diagnose and the change of termostat .
Also they gave me the car back but I have air on the coolant circuit.
KP
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KIRK P.
Bellevue, WA
Ford Expedition
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Auto repair
Excellent work!
TD
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TREY D.
Seattle, WA
Mercedes-Benz GL-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
LBR keeps my Mercedes in excellent shape
2013 GL 450. Been servicing it at LBR for years. LBR is fair in their pricing, excellent in their work, extraordinary in their communication and thorough in their analysis of what needs to be done to keep an older car healthy.
LL
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LUCA L.
Bellevue, WA
Porsche 911
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Great!
Not easy to find out such a good service and full transparency in expenses.
KH
Ken H.
Washington
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
Catégorie : Service
Ken said he had a wonderful experience.
Recommandé
DM
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Drake M.
Bellevue, WA
Ford Econoline
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Phenomenal
I can’t recommend LBR enough. They are thorough, concise, and fair. I wouldn’t take my vehicle anywhere else.
BB
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BETTY B.
Sultan, WA
Buick LaCrosse
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
repair acute problem
My car was towed to LBR after engine light started blinking and a burning odor started with ignition. LN]LBR started assessmenr immediately and kept me informed about progress. Car was repaired within a timely period of time and drove like a top afterwards. I was very pleased with quick attention to my car and helpful customer service.
Client vérifié
Redmond, WA
Honda Odyssey
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/23/2025
client vérifiéVérifié Client
2
Incomplete inspection services
I took my Honda Odyssey to your shop for a complete inspection service in preparation for a road trip. The inspection was not thorough, it only covered the brakes, transmission fluid and wipers, but it didn't cover the power steering, engine performance, shock absorbers, wheel alignments, coolant etc...
I received a very high estimate for the repair and decided not to get the proposed repairs. I was charged about $100 + tax for the incomplete inspection. I feel strongly that I should get an appropriate refund. Please call me at 425-435-9275 to discuss.
Thank you.
AP
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ADRIANNE P.
Lexus GX 470
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Excellent service
Ken is an outstanding advisor and the team is friendly, fast, professional, and honest. I highly recommend LBR.
RM
ROD M.
Redmond, WA
Mercedes-Benz GLE
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/07/2025
client vérifiéVérifié Client
9
Very Good
As always it was a great level of service
Client vérifié
Monroe, WA
Volkswagen Jetta Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
10
VW Jetta Oil Change_Great Service
Thank you. Great service. Great communication.
Client vérifié
Bellevue, WA
Mazda Mazda3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
9
Honest & Thorough
Ken was very patient and took the time to thoroughly explain the priority of my needed repairs so I knew which ones were most urgent versus not as urgent. I appreciated his honesty because most dealer repair shops make it seem like everything needs to be fixed immediately. And LBR's pricing is more reasonable than the dealer rates. I'll definitely continue to use LBR!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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