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LBR Auto Repair

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 503 Avis)
82
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores
5,0
Moyenne de ReScore
82
Score NPS ®

Détails de l'entreprise

À propos

LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs. LBR Auto Repair is your local auto shop serving the BELLEVUE, WA area. Give us a call for your automotive needs.

Catégories
Réparation automobile, Vidange, Atelier de réparation
Contact
(425) 453-1687

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
13030 Bel-Red Rd Bellevue, WA 98005-2623
LBR Auto Repair's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 503 Avis)

KB
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KENNETH B.
Redmond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
9
Great communication
The staff was detailed and transparent of my vehicles problem and handled it without delay.

AH
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AETHERIA H.
Kirkland, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
10
Detailed and caring team.
I took my bmw x5 to LBR after challenges with my old mechanic and seeing even my old mechanic had consulted LBR about my car.

They walked me through all the challenges from urgently needing repair to what was coming up soon.

I will be with them for as long as I have a vehicle. I am super impressed with their service, turn time and communication. They are fairly priced and make me feel comfortable even as a women in the shop. Thank you so much.

Client vérifié
Kirkland, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
0
Excellent Service
Wow! Ken was so helpful in explaining exactly what work needed to be completed on my vehicle. I was even provided with a complimentary review of a diagnostic received from the dealership to provide peace of mind that the service the dealership stated that I needed was an accurate! I so appreciate the level of care and customer service received.

JC
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JUAN C.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
Prepped and Ready for Roadtrip, also saving money
Sent in the van for an early oil change and inspection for a long road trip. Additionally they had noticed the steering column was knocking and recommended replacement. We brought it in and they did all the normal stuff fairly quickly. They also did a bunch of research and saw that the steering column could be fixed by doing some manual greasing and other stuff. So they did that, the knocking went away and the van drives great. Saved us some money and did it all in 2 days. Thanks again!

PL
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PETER L.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/17/2025
client vérifiéVérifié Client
10
High Trust and Quality Work
LBR has been my primary mechanic for over 20 years and I have other family that have gone there since the 1990s. For every car we have ever owned, LBR has done the right thing honestly, quickly, and with high quality for the 20+ years I've been going there. I hope to remain a customer there as long as they're in business!

DS
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DENNIE S.
Redmond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Wonderful service!
Me and my family have been taking our cars to LBR for years and they always outperform. They are pleasant and friendly, always give you the best advice for your vehicle.

MP
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Michael P.
Medina, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
2014 Subaru Forester A/C gremlin
This shop was recommended by a dealer as providing excellent service on vehicles they sold. They could not have been more correct.

LBR Auto diagnosed and corrected the issue, kept me informed during the process, and charged a fair price.

I could not be more pleased with the service and will continue to trust my automobiles with them the future.

CH
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CHRIS H.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
9
My SL550 Service
I brought my SL550 in for routine service. It was easy to make an appointment. The service was performed on time. The car was returned spotless.

SM
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Sanjeev M.
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Very reliable and great work
I have been using LBR for close to a decade and they are top notch. Jason at the front desk is a pleasure to deal with

RT
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REBECCA T.
Renton, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/09/2025
client vérifiéVérifié Client
10
Excellent care at LBR
LBR once again has done a wonderful job repairing my mini Cooper! They got the work done quickly, and I am very, very happy with the results. The staff and mechanics there are so friendly and helpful, and are great at communicating with us quickly and answering all our questions. We are so glad that we have LBR as our trusted auto mechanic!

JE
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JOHN E.
Seattle, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Oil Change
I no longer work in Bellevue, but the service I receive and trust I have in LBR keep me coming back and making a special trip for service

NV
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NICCI V.
Bellevue, WA
Mazda 3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Diagnostic
Ken helped me diagnose what was going on with my car. Everything was fast and efficient from booking an appointment online to communicating with everyone in person or over the phone. Thank you!

SH
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Scott H.
North Bend, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Sprinter Oil leak
I really appreciate the service I received from LBR. Scheduling was super easy online, I dropped my vehicle off and the next morning I chatted with the team about my issues. They quickly resolved my problems and I was back in business faster then expected.

Client vérifié
Bellevue, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
F-150 Exterior Door Handle Replacement
Well done!

Client vérifié
Redmond, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Annual inspection, repairs and help with tires
I found LBR because on the high online reviews and their expertise with UK brand autos. They identified and repaired a critical issue with my Jaguar sedan and went above and behind with helping me get new tires and troubleshoot some damage caused by another shop. They even helped transfer from vehicle to other vendors which was a great convenience to me. I believe they are honest people and service-minded with customer satisfaction as their top priority. Well earned reputation.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.