When I got to the shop, there was another customer leaving. They were asking “Is that price for everything? Even the oil change?” He said he was worried about draining g his account but was overjoyed that not only did Lavale Automotive fix his car problem, do some routine maintenance, but come in at a really low price.
My experience was the same. While a tire swap is pretty straightforward, their mechanic went the extra mile to ensure my tire pressure monitoring system was working and set up properly. He was also great about ensuring my spare and the associated gear was put away professionally. When I went to the register I was also met with a tiny charge for all of the work.
It may not look flashy on the outside, but there are hardworking pros inside. I almost feel bad for how little I paid for such great work.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
My experience was the same. While a tire swap is pretty straightforward, their mechanic went the extra mile to ensure my tire pressure monitoring system was working and set up properly. He was also great about ensuring my spare and the associated gear was put away professionally. When I went to the register I was also met with a tiny charge for all of the work.
It may not look flashy on the outside, but there are hardworking pros inside. I almost feel bad for how little I paid for such great work.