We actually negotiated and bought our car online. The buying experience was quick and easy. Our sales person (Dawson) was fantastic - couldn't ask for anything better! When we actually met him at the dealership we found him to be very knowledgeable of the Genesis vehicle that we were buying, he was very thoughtful and kind in his presentation, and frankly the best car sales person that I've ever encountered in my 60 plus years. The rest of the LH Miller team was equally as kind and courteous. The sales manager even came outside as we were leaving to shake our hands and tell us how much he appreciated our business. It was a great experience and don't think I would shop anywhere else if we were to buy another Genesis.
SHAWN B. de Larry H. Miller Genesis Albuqu a répondu le 12/01/2021 01:27 PM
I really appricate your kind comments Mr. Ferner. It was pleasure meeting you and your wife, please let us kow if we can help in the future
Kelly Medina gives great customer service. From the very beginning, Kelly was personable and informative. I only dealt with her and there was never any high pressure tactics. She gave a 150% and was always happy to assist. When my vehicle was ready to be picked up, she inspected it and made sure it was detailed and serviced well. She let me know if I had any questions, not to hesitate to call her. My experience in buying my vehicle was outstanding and Kelly made that possible. She would be the go to person to contact if you want to buy a vehicle at Larry H. Miller Genesis. She's truly an asset to this company.
My purchasing experience at Larry H Miller was a good one. My sales person, Jennifer Lujan was exceptional. From her first text, to my test drive, to handing me my new keys - Jenn was the very definition of professional, informative, and determination. She is authentic as they come and I felt completely taken care from beginning to end. I almost did not purchase my Genesis. But Jenn did not forget about me or waive me off. She salvaged the sale AND provided service after the sale which is close to non existent these days. Jenn is a tremendous asset and I could not have asked for a better experience. Thank you!
Recommandé
SHAWN B. de Larry H. Miller Genesis Albuqu a répondu le 12/30/2020 11:19 AM
LOVED THE EXPERIENCE
SHAWN B. de Larry H. Miller Genesis Albuqu a répondu le 02/04/2021 02:32 PM
LOVED THE EXPERIENCE
SHAWN B. de Larry H. Miller Genesis Albuqu a répondu le 02/06/2021 10:23 AM
loved experience
DAVID A M. de Larry H. Miller Genesis Albuqu a répondu le 02/06/2021 10:24 AM
I purchased this Genesis over the phone with not to many discussions. As with my previous purchases I was
set on what I was willing to pay and what I wanted. Consequently, It was an easy sell ( I think) for the dealership
and an acceptable experience for me. As usual, I didn't buy extra packages offered.
I just got my new car from the Hyundai on Coors. Jay in sales had the best customer service and helped me find the car to meet my specific needs! I love my Genesis G70 3.3T!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.