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SureCritic / Larry H. Miller Collision Center Boise
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Larry H. Miller Collision Center Boise

Score moyen
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(28 Avis)
32
Écrire un avis

Détails du score

5 stars
70%
4 stars
6%
3 stars
9%
2 stars
4%
1 star
8%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
32
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(208) 947-6578
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* America/Boise
222 S Auto Dr Boise, ID 83709-0748
Obtenir des directions

Affiliations

Larry H. Miller Collision Center Boise's Avis
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(28 Avis)
Écrire un avis
Avis récents
ML
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Marti L.
Subaru Crosstrek
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
02/24/2025
client vérifiéVérifié Client
10
Excellent Service but overpriced
Labor estimate was 2-1/2 hrs. Job was completed by 2 men in 10 minutes. But I was still charged 2-1/2 hours.
FF
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Frank F.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/16/2025
client vérifiéVérifié Client
10
Larry H. Miller Collision Center Boise
Great Staff
GT
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Geneal T.
Subaru Ascent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2025
client vérifiéVérifié Client
10
Very doable!
Professional service ... easily accomplished ... polite ... had a comfort level ... my concerns were addressed and listened to.
RR
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Ronald R.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2024
client vérifiéVérifié Client
8
From beginning to the end, the repair was done correctly and on time .
The estimate was done and submitted to the insurance company with no issues. The repair was started and completed correctly on time.
It all worked out!
CP
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Carlee P.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2024
client vérifiéVérifié Client
10
5 stars
Tony M. was awesome! Super nice and professional got the work done in 1/2 the time he estimated. Really happy with the results.
CB
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Charles B.
Subaru Outback
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/21/2023
client vérifiéVérifié Client
0
Worst repair experience of my life
Poor communication, rude behavior and terrible workmanship.
WM
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Winona M.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2023
client vérifiéVérifié Client
10
Courteous, helpful & super repair job.
Very happy with the staff and repairs.
They were very backed up with car repairs, but kept us informed on the time work would be done and work was completed 3 days ahead of time.
MN
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Marcy N.
Subaru Forester
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/09/2023
client vérifiéVérifié Client
9
Subaru Forester repair
Everyone was very responsive and easy to deal with.
LV
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Linda V.
Subaru Outback
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/13/2023
client vérifiéVérifié Client
5
Unhappy customer
I have had repairs done here in the past, and I was totally satisfied so when my insurance company recommended this company, I decided I would go with them. But this time I had just the opposite experience. The car looks fine for now except for because they disconnected my battery, now one of my windows is not working.
Shane H. de Larry H. Miller Collision Center Boise a répondu le 07/24/2023 02:07 PM

Thank you for your review Linda. I apologize for your experience and understand your frustration. We take customer satisfaction seriously and we would like to make this right. Feel free to contact me directly so I can answer any questions and make sure you are completely satisfied with your repair. Shane Holloway Center Manager 208-947-6578

EW
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Erin W.
Subaru Outback
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/16/2023
client vérifiéVérifié Client
0
Horrible communication. Never use Larry miller
Absolutely horrible communication or to be exact NO communication. I left 9 voice mails with ZERO returned calls. Will never use Larry miller again and will tell everyone I can to not use them
Shane H. de Larry H. Miller Collision Center Boise a répondu le 06/19/2023 09:31 AM

Thank you for taking the time to review our business. We apologize for the lack of communication and we understand how frustrating that can be. We take customer service very seriously and we strive to provide the best service possible. My understanding is that we took care of your windshield at no charge to you. If that isn't the case, please let me know.

Shane H. de Larry H. Miller Collision Center Boise a répondu le 07/24/2023 02:02 PM

Very sorry for the lack of communication. This will definately be a training opportunity for us. We also relplaced the windshield by having our vendor get in touch with the client and meet them wherever was convenient for them.

JB
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Jim B.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2023
client vérifiéVérifié Client
10
Great Job
The repairs were done within the expected timeline. Tony was great and explained the entire process and expectations. He followed up when needed. The entire process was super smooth from drop off, insurance communications to final pick up.
HP
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Heidi P.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2023
client vérifiéVérifié Client
10
Excellent
Great service and on time
KR
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Kelly R.
Subaru Outback
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/14/2023
client vérifiéVérifié Client
4
Need better timelness and communication
Need better timelness and communication
Shane H. de Larry H. Miller Collision Center Boise a répondu le 04/18/2023 12:23 PM

I'm sorry you feel the repair took too long to get through the shop. The drop off appointment is to get as spot in our current production line. That line can go move faster or slower depending on what type of work is in the shop. If that wasn't explained propertly to you, again I apologize. As far as communication goes, I will work with that estimator to improve this. Thank you for the constructive criticizm, without out it we don't know where we have the ability to grow and improve.

DM
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Debra M.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/31/2023
client vérifiéVérifié Client
10
Great job on repairs!
We took our car in for service and they found a problem with the front bumper. We went ahead with their recommendation to replace it, plus we had a tow hitch installed and a few other minor adjustments to the car. Everything went well and the quality of work was very high. We are very happy.
MG
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Michael G.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2023
client vérifiéVérifié Client
10
Outback was keyed on driver side of vehicle.
Tony did an awesome job completing the estimate and letting me know when repairs would start. I was sent a text with updates on the repairs daily. I was told the vehicle was ready and no pressure inspecting it to ensure I was satisfied. I would definitely recommend LHM Collision Center to family and friends.
1-15 sur 28 résultats
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