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Laguna Viejo Auto Service, Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 111 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Laguna Viejo Auto Service and owner John Esses for 29 years of dedicated service to Orange County Residents. Laguna Viejo Auto Service is your dealership alternative for friendly and professional service for your vehicle without the dealer’s higher costs.

We provide trusted service, maintenance, and repair on all autos and light trucks
Laguna Viejo Auto Service and owner John Esses for 29 years of dedicated service to Orange County Residents. Laguna Viejo Auto Service is your dealership alternative for friendly and professional service for your vehicle without the dealer’s higher costs.

We provide trusted service, maintenance, and repair on all autos and light trucks whether domestic, foreign, or diesel. Our award winning ASE and AAA certified mechanics are authorized to perform all New Vehicle Warranty Maintenance services and our large shop with 12 bays means that we can give you quick, same-day service on most jobs.

Whenever possible, we will provide you with the option of using factory original (OEM), or, fully warranteed but less expensive “after-market” parts, whichever you prefer. And, we will never try to sell you something you don’t need.

We offer:
FREE 40-point inspection
Free "Check Engine" light scan - codes cleared for free
New car purchase inspections
FREE Wi-Fi, TV, and coffee in waiting room
10% Discount for AAA members

You can’t beat the cost, convenience, and friendly service at Laguna Viejo Auto Service!
...more

Catégories
Entretien de la voiture, Entretien de la voiture, Réparation automobile
Contact
(949) 582-7262

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
25752 El Paseo Ste A Mission Viejo, CA 92691
Laguna Viejo Auto Service, Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 111 Avis)

EL
ERIKA L.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Smog check
The business was recommended by AAA, I took my 2015 Mitsubishi Lancer for a smog check. The place was clean , friendly, and my car was taken care of almost immediately. They also service hybrid cars in addition to smog, this is also a mechanic shop. Will definitely return back.

JC
JANET C.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Awesome for Routine or Emergency Work
I was initially towed here a year ago and have since made this my mechanic. They are quick when needed, but thorough.
Today was a routine oil change and they brought me my filters that were embarrassingly filthy so we changed them. The pricing is fair and the office manger also knows her stuff.
I won’t go anywhere else.

KW
KELSEY W.
Aliso Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Reliable Service
I’ve trusted Laguna Viejo auto with my cars for many years.

ME
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MATT E.
Laguna Niguel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Replaced starter and 5K service
As usual, great service by very nice people! Did the repair and service in record time, and it was really appreciated. By the way, I was wrong. It wasn’t for the starter repair that Toyota dealer removed the front clip. It was the alternator repair they did. Thanks again for a great experience!

Client vérifié
Ladera Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Service
Trustworthy

RB
ROTHWELL B.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Air conditioning service
Receptionist very friendly, service completed in a reasonable time.

KM
KELLY M.
Trabuco Canyon, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Excellent Service!!
I was recommended this shop by a friend and it far exceeded my expectations! The quote for my repair was well below the dealership and they completed in work in several days versus several weeks. The office staff was very friendly and provided clear and honest communication throughout the repair. I’ll be taking all of my cars here in the future.

LH
LINDA H.
Las Vegas, NV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Excellent, courteous service!
I'm visiting from out of state and I came in because I saw a leak coming from my 2023 Kia Forte. And I was scheduled to drive home at 11am the next day! I got an appointment immediately, and much to my relief, it was just A/C evaporation--something we don't see in much hotter Las Vegas! With a laugh and no charge--and much relief--I was on my way! I highly recommend Laguna Viejo Auto Service, Inc.!

EF
EDWARD F.
Laguna Niguel, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Great service
Prompt and efficient repair

GL
GARY L.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Efficient and friendly service!
Arranged an appointment for a smog check a few days earlier and showed up at the appointed time. Took my car right away and they were done about 30 minutes later. Passed!

GM
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GARY M.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
9
Major service on older car
Everything seems ok except there is a squeak from the right side when going over a bump.

VP
VERONICA P.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Prompt expert service
These guys are the bomb!! Took my car without an appointment for an intermittent coolant leak. Started on it almost immediately, identified the problem, kept me informed all day and had it done plus some other stuff before 5pm. Wish I had found them sooner.

DM
DENNIS M.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
happy
happy

Client vérifié
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
9
Brake flush
Less than 1 hour!! Great service ,
Will go back!!

Client vérifié
Ladera Ranch, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/27/2025
client vérifiéVérifié Client
7
Fair price, same day service
I called ahead and was able to get a same-day appointment for alignment even though they were busy. The Costco discount gave me a good price for the service. There was a slight delay with the invoice due to some printer issues, but they were able to resolve it fairly quickly.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.