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LaFontaine Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 221 Avis)
49

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
72
Total des ReScores
4,9
Moyenne de ReScore
49
Score NPS ®

Détails de l'entreprise

À propos

The LaFontaine Hyundai service center employs expert technicians who provide quality Hyundai repair and maintenance. The LaFontaine Hyundai service center employs expert technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(313) 561-6600
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
2027 S. Telegraph Road Dearborn, MI 48124
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(1 221 Avis)

NZ
gravatar
Nabil Z.
Dearborn, MI
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
09/25/2024
3
Catégorie : Service
Poor Professional sales experience
Teddy expressed poor professional mood when promoting a lease offer to me on sep.12.2024. What he claimed is the offer was not the same I ended by. He promoted a higher trim which I agreed on to proceed in accepting the lease offer, after signing papers and received the car it turned out it is the lower trim. He said that his manager didn’t agree with him to let me pay lease monthly payment for the upper trim as the same as for the lower trim. He claimed falsely free services in the lease offer , which were not mentioned on the lease offer I signed on. I was shocked when he was asking me to sign on a2024 model rather than 2025 model. The manger interfered and lowered my lease Monthly payments.
Teddy promised me falsely as a courtesy and showing apology for his inaccurate promotion for the lease offer , to get me Car mats when I will come to a car service on Wednesday Sep.25.2024.
Teddy let me wait in front of his desk for 2hrs.waiting for him to come back from another location . When I called him , that I am still there waiting , he said within so poor professional mood , that he cannot offer the mats , since his manager didn’t agree on equipping the car by the mats.
Paul is the best sales employee in this dealer.
He packed up Teddy when I came for the 2nd time to be trained on how to benefit from the car options since Teddy was not able to help, since he is ( new ) as he said .
I don’t recommend this dealer to any one.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.