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SureCritic / Kraft's Body Shop, Inc.
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Kraft's Body Shop, Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)
92
Écrire un avis

Détails du score

5 stars
91%
4 stars
4%
3 stars
4%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(831) 476-3232
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure du Pacifique (É.-U. et Canada)
6100 Soquel Ave Santa Cruz, CA 95062-1948
Obtenir des directions

Affiliations

Kraft's Body Shop, Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(18 Avis)
Écrire un avis
Avis récents
MM
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Marilyn M.
SUBA Outback Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2024
client vérifiéVérifié Client
10
Great experience at Kraft's Body Shop. Highly rcommend
Highly rcommend
CG
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Christy G.
SUBA Impreza Wagon Limited Automatic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2024
client vérifiéVérifié Client
10
Kraft Body Shop, Inc.
Excellent Service from Kraft Body Shop, Inc. I received an estimate of my Car Repair, timeline of how long it would take, insurance estimate, and
coordinate car rental. Amazing.
Thank You.
EP
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Erin P.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2024
client vérifiéVérifié Client
10
Brian T’soukas is the best!
Brian T’soukas was extremely helpful with the entire process. He patiently explained everything from the repairs to booking the rental car and made the whole experience easier. I was so happy when I picked up my car to find it washed and cleaned on the inside too! Thank you so much! Erin Perry
SW
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Sandra W.
SUBA Outback Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2023
client vérifiéVérifié Client
10
Great experience
No one likes to have to go to an auto body shop. But, this was an excellent experience. It was a small scrap on part of the car side, but the car came back looking wonderful. The staff was pleasant too! If needed, this will be my go to auto body shop. I didn't realize they are specialists in Subarus - another plus for me and my 2017 Outback!
SS
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Shelley S.
SUBA Outback SE Automatic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2023
client vérifiéVérifié Client
10
Always a pleasant experience at Krafts
Very professional
Very good communication
Outstanding work
FM
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Frank M.
SUBA XV Crosstrek Limited w/Continuously Variable Trans
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/05/2023
client vérifiéVérifié Client
10
Didn't you receive my letter??
I understand all that!! I sent you a letter direct without anyone asking for one! I did that because Kraft's performance on all levels was EXCELLENT!!

That's hard to find any more and I told them how much I thought of them and how I would recommend them to anyone I spoke to about auto repairs.

Thank you, again, Kraft!
GA
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Gabrielle A.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/17/2023
client vérifiéVérifié Client
10
Great place great service
They called me quickly and I was able to drop off my car with no worries. When it was time to pick up my car I got a call went that day and the people at the front were super nice and Ruben explained everything I had a great experience with them
DH
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Don H.
SUBA Outback Limited Automatic
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2023
client vérifiéVérifié Client
10
Good
Very good
DT
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Danielle T.
Subaru Impreza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2023
client vérifiéVérifié Client
10
Great service
Highly suggest Keafts
DT
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Danielle T.
SUBA Impreza Sport w/Continuously Variable Transmission
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2022
client vérifiéVérifié Client
10
Kraft is great!
Thank you for recommending them
MD
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Morgan D.
SUBA Forester Premium Automatic PZEV
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2022
client vérifiéVérifié Client
10
Very helpful!
The car looks great! Very responsive and helpful!
NF
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Nancy F.
SUBA Forester XT Touring w/Continuously Variable Transm
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2022
client vérifiéVérifié Client
10
Great Experience!
It was great working with David. Everything was prompt and efficient. My work was completed in a timely manner and well done. I would use this business again and heartly recommend Kraft Body Shop.
AC
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Andrew C.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2022
client vérifiéVérifié Client
10
Great experience
Our estimator Dave was super nice and communicated regularly once they had the car and started to work on it. He kept us informed on when it would be completed and they actually had it done early.
JB
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Julie B.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
06/02/2022
client vérifiéVérifié Client
6
Poor communication
The repairs on my car were delayed several times. Each time this happened, I was not notified until the day before it was supposed to be done AND I called to see what time the car would be ready only to find our another part needed to be ordered… or suddenly one of their technicians wanted the next day off. It was ridiculous.
AD
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Andrea D.
SUBA Forester Limited w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2022
client vérifiéVérifié Client
10
Satisfied Customer
Staff was friendly and knowledgeable! Estimator,Dave was upbeat ,friendly and did a thorough job assessing and explaining the damage on my vehicle. The woman working the front desk was extremely helpful and arranged a car rental for me which my insurance company had neglected to arrange.
The repair work looks great!
1-15 sur 18 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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