My air conditioning stopped working in the afternoon. The following day, I dropped it off for repair. Later that day, they found my compressor needed replaced and they started to process a claim with my service provider. My truck was repaired by the end of the next day. There were some delays in keeping me updated with progress, but overall the repair is working well and I appreciate the extra efforts that Omar and his staff made.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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