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KLM Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(318 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are Monday–Friday: 7:30 am–5:00 pm but please don’t hesitate to contact us if you need special accommodations. At KLM Auto Repair, we make sure to get brands you want and deliver our services in a time frame that’s convenient for you. If we aren’t the best car repair in Chicopee, MA you’ve ever used, let us know how we can better meet your automotive repair needs. ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(413) 331-4105

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
600 Front St Chicopee, MA 01013

Affiliations

AAA - Approved Auto Repair
ASE
BBB
NAPA
Smog
KLM Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(318 Avis)

DB
DAVE B.
West Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
10
Problem solved. Very happy
KLM will solve your vehicle issues on time and at a very reasonable cost.

LS
LEIA S.
MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
Trepidation/Anxiety at its fullness eliminated for Auto Serviceeliminated
This would be a book if I was to write my full experience with KLM! I broke down last Sunday and it became a very bad situation for me. Triple AAA wanted to know where to Tow my car to? I didn't know of a place I could go and feel my car and I would be treated with respect and dignity. Being a single mom and all for 20 plus years I have had really bad experiences before. I have seen the TV coverage of KLM and could see it was the place to go. So off to KLM we went. The Triple AAA driver was very accommodating and created a more calming atmosphere that I needed with him saying KLM could be trusted with their service and pricing. It cost me a little bit to have it towed to KLM but I knew it in my heart it was the right thing to do. KLM diagnosed the car immediately and was able to get me back on the road within 3 days. Mind you they are swamped and it does take almost 3 weeks to schedule an appointment with them. But the experience you receive is beyond words I am able to come up with. I am impressed and honored to have my vehicle maintenance taken care of by KLM! God Bless You all for being you!! Stay healthy and safe, but don't forget self-care.

VM
VICKY M.
Chicopee, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Excellent Service
I've been a customer since 2014 and will not go anywhere else.

CR
CARLOS R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
2020 Toyota strut replacement
KLM auto owner Kevin is straight forward with any necessary repairs and cost associated with the repair. His crew is knowledgeable and quick. Will continue going there for any major repairs.

KL
KATHY L.
South Hadley, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
I'm always satisfied with Kevin and his team at KLM. I've been a customer for a number of years now and have told friends about them.
KLM auto is a friendly atmosphere with knowledgeable mechanics. Plus, when you see some of the classic cars there, you know you're in the right place!

SA
SHIRLEY A.
MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
My experience
KLM was very professional They knew what the problem was and took care of it

AB
ANDRE B.
Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Auto Repair
Kevin , has always been honest and fair. KLM has been there for me and my family and got us back on the road safely. I highly recommend to all family and friends.

CH
CHARLES H.
Westfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
They always do great work
The only thing that I can tell you is that they do a great job and I’ll been there for quite a while

JO
JIM O.
Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Trustworthy
KLM is well known for their honesty and professional service. Very glad to have a mechanic that I can rely on!!

VM
VICKY M.
Chicopee, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Repair services
I've been with KLM for 13 going on 14 years and wouldn't go anywhere else. Kevin, Maria, and the crew are awesome!

BS
BOB S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
8
Great Reputation and Location
I've been taking my vehicles to KLM for years and are very reasonable and knowledgeable staff.

KM
KATHLEEN M.
MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
The Best
I have been going to KLM for many years. I highly recommend them.

AM
ADAM M.
Springfield, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Coolant leak made easy.
Car broke down and when we got to the shop the whole yard was full. It made me skeptical at first. Ti my surprise just a couple days later I get a call from them saying its done. Not only did they fix the problem. They even knew a way to not kill the wallet!! I'd definitely go back if something else breaks.

TL
TOMMY L.
Chicopee, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Great service
Got an appointment very quickly, great service.

CT
CHRISTINE T.
MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
L
Always treated with professionalism
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.