Solutions d'affaires
English French Canadian
SureCritic / Réparation automobile / KLM Auto Repair
business image

KLM Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(291 Avis)
96
Écrire un avis

Détails du score

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are KLM Auto Repair was founded in 2012. We are located at 600 Front St, Chicopee, MA, 01013, United States. Serving the people of Chicopee, MA is our number one goal. We do that by offering quick repairs, fair prices and efficient communication from the time you walk in the door to when we hand you back your keys. Our normal hours are Monday–Friday: 7:30 am–5:00 pm but please don’t hesitate to contact us if you need special accommodations. At KLM Auto Repair, we make sure to get brands you want and deliver our services in a time frame that’s convenient for you. If we aren’t the best car repair in Chicopee, MA you’ve ever used, let us know how we can better meet your automotive repair needs. ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(413) 331-4105
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
600 Front St Chicopee, MA 01013
Obtenir des directions

Affiliations

KLM Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(291 Avis)
Écrire un avis
Avis récents
BA
BETSY A.
Holyoke, MA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
9
KLM Auto Repair
KLM staff were extremely pleasant and helpful. After checking out the car I received a detailed list of repairs necessary with costs for parts and labor and they went over each item with me, including some I had forgotten to mention. My vehicle is a 2006, 6 speed and I had no surprises. Costs were fair and reasonable. The car had some handling issues and now drives like a a new car. There was a second sit-down to go over the work that was done and I was very pleased that the extra time was taken to make sure I was satisfied. I am more than satisfied and am now driving with a much safer car. These people are true professionals !!!
RB
RAY B.
South Hadley, MA
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Klm service Chicopee
Always take care of everything I need
MC
MARY C.
Chicopee, MA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Excellent work
When I bring my car, I know it’s in good hands. I trust them. I trust Kevin and his workers never had a bad experience with them.
TI
TIM I.
Hampden, MA
Jeep Renegade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/20/2025
client vérifiéVérifié Client
10
Great mechanics
I’ve know Kevin for awhile now and only go to him cause I trust him and his crew.
JM
JOE M.
Chicopee, MA
Honda Odyssey
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/19/2025
client vérifiéVérifié Client
1
Giving the wrong price
Zero review not impressed with the price I was given.
EG
ELI G.
Chicopee, MA
Jeep Grand Cherokee
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Eli
KLM is great. Their price is very reasonable.
PC
PAM C.
Chicopee, MA
Nissan Altima
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/10/2025
client vérifiéVérifié Client
8
Summary
Staff is professional. There were several problems I needed repaired. Staff kept me up to date on the progress of the repairs. Would definitely go back to have my car serviced.
DB
DAWN B.
Chicopee, MA
Toyota Rav4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Honest
I made an appointment to get my brakes done and Ken told me I had another 7000-10000 miles before I needed them. I also mentioned I should get a tune up and he said I didn’t need it yet. I really appreciated his honesty and he wasn’t interested in just taking my money.
DF
DEB F.
Kia Sorento
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Oil Change
Fast, convenient service at a fair price.
JM
JUDY M.
Chicopee, MA
Fiat 500L
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2025
client vérifiéVérifié Client
10
Very impressed!
KLM is an excellent repair shop. My car is a FIAT I, could not find a place place where anyone would change my broken taillight. My daughter recommended KLM because that's where she takes her car. I have a competent mechanic now and he has very reasonable pricing, and very nice staff staff. He gives a written estimate and keeps his word. The price does not go up "somehow" when he is done. I would recommend his facility to everyone! Finally, a mechanic that is reliable.
TJ
TOM J.
Dodge 2500HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Will come back again
Very helpful
Thorough in explanation of needs
CW
CHARLENE W.
Chicopee, MA
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Excellent
Kevin is very informative on the repairs and what can be done to help prevent the issues I am having.
TH
TIM H.
Chicopee, MA
Chevrolet Silverado 1500 1/2 Ton
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2025
client vérifiéVérifié Client
10
Service
Excellent service and communication. Top notch business . Go here first .
EC
EARL C.
Springfield, MA
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Good Service
Good service and excellent work
MM
MARK M.
Chicopee, MA
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Honest and thorough
They go the extra mile with everything… this is not a rush in rush out place… they take the time to do the little things that make for an excellent quality of repair. Most shops cut corners just to get the vehicle out the door, not klm! I highly recommend them…
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.