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Ken Scales Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(402 Avis)
97
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(541) 772-6736

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1101 Court St Medford, OR 97501-5729
Ken Scales Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(402 Avis)

BP
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BRIAN P.
Jacksonville, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Like always they were right on. It did a perfect job always good work at Mr. Scales automotive. Thanks, Jeff.
As always, perfect work got it done ahead of schedule couldn’t ask for a better shop thank you Jeff

GA
GARY A.
Central Point, OR
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/25/2025
client vérifiéVérifié Client
8
Quick service
Really appreciate being able to get repairs done on short notice. Car is once again running great. Thanks

Client vérifié
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
10
Honest, Friendy service 😊
I’ve been going to Ken Scales for my auto needs for many years. I always get great and friendly service. Mike and his crew do great work.
The Team at K. de Ken Scales Automotive a répondu le 02/25/2025 09:37 AM

It’s fantastic to hear that you’ve been a loyal customer over the years! Our team takes pride in offering friendly and reliable service, and we're glad that Mike and the crew are hitting the mark. If only getting car maintenance was as easy as finding a good parking spot, right? We're here for all your auto needs whenever you require our expertise. Safe travels out there!


TK
Taylor K.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
Catégorie : Service
Taylor said they were very quick, thorough, they explained things well.
Recommandé
The Team at K. de Ken Scales Automotive a répondu le 02/25/2025 09:37 AM

We're glad to hear that you found our service quick and thorough! It seems our team managed to get you back on the road faster than a squirrel on roller skates. We take pride in making sure everything is explained clearly, so you know exactly what's going on. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.


TH
TIM H.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Reliably awesome!!!
These guys are always awesome!!
The Team at K. de Ken Scales Automotive a répondu le 02/24/2025 09:38 AM

We appreciate your high praise! It’s great to hear that our team made a positive impression. We do our best to ensure everyone leaves with a smile—not just on their face, but maybe even from their engine if we work our magic just right. Thanks for being part of the Ken Scales Automotive family!


Client vérifié
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Another successful repair
Anytime I need anything looked over or done on my vehicles, I always go here. This time it was a mirror replacement, passenger window regulator replacement, and headlight wiring looked over. Turned out I didn’t need a passenger side window regulator. The mirror works great and they fixed the headlights. Everything else checks out fine and I’m very happy with the service. Still saving for the big suspension repair. Next vehicle up is the Jeep… again.
The Team at K. de Ken Scales Automotive a répondu le 02/23/2025 09:38 AM

It's fantastic to hear that you found your way to us again for your vehicle needs! A mirror that works like a charm and headlights that shine brightly are like music to our ears. Plus, avoiding unnecessary parts replacements is always a win in our book. We're glad everything else checks out, and we’ll be here when you're ready to tackle that big suspension repair. Your Jeep will be in good hands—just remember, it's got to look good when it rolls out! Safe travels until next time!


LM
Logan M.
Medford, OR
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/12/2025
client vérifiéVérifié Client
Catégorie : Service
Logan said they had good service with a few complications, but they took care of them with no complaints.
Recommandé
The Team at K. de Ken Scales Automotive a répondu le 02/17/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s great to hear that you received good service despite a few bumps along the way. It’s all in a day’s work for us to tackle those complications and keep things running smoothly. If anything else comes up, you know where to find us. Safe travels until then!


JS
Justin S.
Central Point, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
Catégorie : Service
Justin said there were no problems, they were very accommodating, he arrived early and they did everything they could to get him out quickly. It was a frozen day so he really appreciated that, they answered and returned his calls super quick.
Recommandé
The Team at K. de Ken Scales Automotive a répondu le 02/17/2025 09:36 AM

It's fantastic to hear that everything went smoothly during your visit! We understand how chilly days can feel even colder when you're waiting around, so it's great to know our team made the effort to accommodate you and helped you out quickly. Plus, we believe in the power of prompt communication—just trying to keep up with our customers’ fast-paced lives. We appreciate your feedback and look forward to serving you again!


SN
Seth N.
Oregon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
Catégorie : Service
Seth said they're very quick with their work and they do the work very well. They have great prices, great customer service and great people. Overall they're great and he would recommend them 110 percent.
Recommandé
The Team at K. de Ken Scales Automotive a répondu le 02/12/2025 09:38 AM

We appreciate your feedback! It's evident that our team knows how to work with both speed and quality, which is no easy feat. We're glad to hear our prices and service have left such a positive impression; we'll be sure to pass on your compliments to the crew. Your recommendation means a lot to us—it's truly more motivating than a strong cup of coffee in the morning!


AT
ALLAN/GLENDA T.
Central Point, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Great service
Service beyond our expectations!
The Team at K. de Ken Scales Automotive a répondu le 02/10/2025 09:37 AM

We are delighted to hear that our service exceeded your expectations! It sounds like we might have some superhero mechanics on our team. We always aim to go the extra mile and it’s wonderful to know that you felt that effort. Your support means the world to us, and we look forward to keeping your wheels turning smoothly!


TD
TOM/KRISTIN D.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Ken Scales Automotive
I unconditionally recommend Ken Scales Automotive for all your automotive repair needs, Mike and the crew are professional, proficient and personable, great to work with.
The Team at K. de Ken Scales Automotive a répondu le 02/09/2025 09:40 AM

We're all about making the automotive experience smooth and enjoyable, so it's wonderful to hear that you found our team to be professional, proficient, and personable! Mike and the crew appreciate your vote of confidence and promise to keep the quality high and the smiles wide. If your vehicle ever starts acting up again (they can be dramatic sometimes), just know we're here and ready to help!


Client vérifié
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Quick and easy
Had a problem with my Jeep and I knew just who to take it to. The guys over at Ken Scales took good care of it.
The Team at K. de Ken Scales Automotive a répondu le 02/06/2025 09:41 AM

It sounds like your Jeep found its way to its second home! We're happy to hear that our team at Ken Scales Automotive had you covered. Whether it's a pesky rattling sound or a case of the "Jeep gremlins," we always aim to keep the automotive adventures rolling smoothly. If your Jeep has more tales to tell, you know where to find us!


DK
DON/DEE K.
Jacksonville, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Service on 2007 Silverado
Honest, courteous, competent service.
The Team at K. de Ken Scales Automotive a répondu le 01/29/2025 09:39 AM

We really appreciate you taking the time to highlight those qualities. At Ken Scales Automotive, we strive to ensure our team embodies honesty, courtesy, and competence—it's basically our secret recipe for success. We're happy to know you had a great experience with us!


LA
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LANCE A.
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
10
Tune up
Everyone down there, especially Mike the counter guy, always take great care of me and my trucks. A tune up and a hose on high mileage Chevy truck and I was out on time and at a fair price. Scales Auto is the only place I take my rigs for service
The Team at K. de Ken Scales Automotive a répondu le 01/29/2025 09:38 AM

We appreciate you sharing your experience with us! It’s fantastic to hear that Mike and the team have been taking such great care of you and your trucks. A high mileage Chevy needs all the love it can get, and we’re glad you were in and out with the service you needed and at a fair price. We're not saying we have a secret handshake, but when it comes to taking care of Rigs, we definitely have our own special methods. Your trust in us means a lot!


Client vérifié
Medford, OR
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Ken Scales Automotive Repair
as always, they are very courteous and informative, as well as good work being done. They contacted me to advise me ahead of time of other things that may need work on, and as promised the job is done before the end of the day.
The Team at K. de Ken Scales Automotive a répondu le 01/28/2025 09:37 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team was courteous and informative, and that we managed to get the job done faster than a lunch break. We always aim to keep our customers in the loop about any necessary work because we believe transparency is key—like putting on a clear pair of sunglasses. Thanks for choosing us for your automotive needs!


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Bons de services et publications
We're blushing! 😊 Thanks for the love! We're thrilled to help you find the perfect driver seat adjustment for maximum comfort and safety. 🚗💨 Jeff, Mike, and Ted appreciate the shoutout! ❤️ #CustomerLove #SafetyFirst
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Thanks for the awesome feedback! 🚗✨ We're thrilled Mike could get you sorted, even with life's little surprises! Our team aims for the perfect fix, fast! Ready for your next ride? 😄 #KenScalesAutomotive #CustomerCare
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🚗✨ Thanks for the high praise! We're thrilled our service hit the mark! If only our coffee was as popular as our car care! ☕️😉 Come see us again soon! #KenScalesAutomotive #5StarService
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A big thank you for the awesome review! 🚗✨ We pride ourselves on being the pit crew of your automotive needs—courteous, quick, and budget-friendly! We’re revving up to keep you rolling smoothly! #KenScalesAutomotive #TopNotchService
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We're thrilled to hear that you make the trek from Roseburg for our services! 🚗💨 We promise to keep delivering top-notch care at fair prices—because your ride deserves the best! Thanks for trusting us! 🙌 #KenScalesAutomotive #CustomerLove
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Thanks for the fantastic review! We're thrilled to hear you appreciate our honest service and detailed inspections. Our skilled technicians are always here to keep your ride purring like a kitten! ?? #CustomerSatisfaction #KenScalesAutomotive
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Thanks for the shout-out! ?✨ At Ken Scales Automotive, we believe in standing behind our work—no trickery here! Just good ol’ honesty and a dash of car magic! ?? We're glad you're happy with our service! #CustomerFirst #HonestyMatters
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We're revved up to be called the best in Medford! ? Thank you for the fantastic review! We're here to keep your engines running smoothly. If you think we're the best, just wait until your next visit! ? #BestInMedford #KenScalesAutomotive
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We’re revving up with gratitude! ?️✨ It’s always our goal to make your ride fabulous, and your kind words fuel our passion! Thanks for the trust and support! #KenScalesAutomotive #ServiceWithASmile
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? We're all about smooth rides and happy drivers! Thrilled to hear our transmission service made such a difference. Just like that, you’re back on the road—only smoother! ?️ Thanks for the five-star love! ? #TransmissionExperts #SmoothShifting
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Thank you for the fantastic review! We're thrilled our friendly service made your day! ?✨ Keeping your vehicle in top shape is our specialty. We’re always here to keep you rolling! #KenScalesAutomotive #AutoCareMagic
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It looks like we couldn't find the review details, but we’re still revved up and grateful for all our fantastic customers! Your 5-star support fuels our passion every day. ?? Keep those wheels turning! #KenScalesAutomotive #CustomerLove
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We're over the moon to have your family as our loyal customers! ?? Great prices and stellar service are our jam! Thanks for trusting us with your rides; we're always here to keep you rolling smoothly! #FamilyFirst #KenScalesAutomotive
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Thanks for the glowing review! ? We're thrilled to be your go-to for all things automotive. Our team loves helping you out—it's like a pit stop, but with more coffee! ☕️? Keep cruising with confidence! #CustomerAppreciation #KenScalesAutomotive
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We believe great service is the key to smooth rides! ?✨ Thanks for the shoutout on our friendly faces and helpful hands. We're here to keep your wheels turning and your smiles shining! ? #CustomerService #KenScalesAutomotive
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We’re blushing! ? Thank you for trusting us to keep your ride in tip-top shape. We strive to be the best in the valley—no ifs, ands, or “brake” checks about it! ?? #TrustUs #BestInTheValley
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We’re revved up by your kind words! ?️? At Ken Scales Automotive, honesty and quality are our fuel. Thanks for spreading the word! Keep those wheels turning and your engines running! ?? #Thankful #QualityService
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Thank you for your fantastic review! We're thrilled to keep your Honda Civic running smoothly and appreciate your loyalty over the years. ?? We believe in friendly service without the jargon! Keep cruising with us! ? #KenScalesAutomotive #CustomerCare
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We’re thrilled to hear that Jeff and Mike consistently hit the mark! ?✨ Great service is our turbo boost! Thanks for the love, and remember, we're just a pit stop away for all your automotive needs! ?️ #KenScalesAutomotive #CustomerLove
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Thanks for the awesome review! We're thrilled to hear you had a great experience with us. ?✨ We aim to keep you rolling smoothly and might even break into a happy tune while we do! ? #CustomerSatisfaction #KenScalesAutomotive
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We're revved up by your awesome review! ?✨ Thanks for trusting us with your ride and for appreciating our competitive prices. We're here to keep you rolling smoothly, whenever you need us! #CustomerCare #KenScalesAutomotive
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We're thrilled to hear our crew feels like family! ?❤️ Thanks for counting on us—our goal is to keep you moving without a hitch! We're definitely here for you, never letting you down! ?? #KenScalesAutomotive #FamilyVibes
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Thanks for the awesome review! ?✨ We're all about fair pricing and keeping your vehicles in top shape—no unnecessary sales tactics here! Bring your trucks anytime; we'll give them the love they need! #KenScalesAuto #FairPricing
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We're revved up to hear about your outstanding experience! ?? Reliable, prompt, and great communication? That's how we roll at Ken Scales Automotive! Thanks for the love! ❤️ #CustomerAppreciation #KenScalesAutomotive
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.