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Ken Baker Originals

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(501 Avis)
-100
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Détails du score

5 stars
81%
4 stars
9%
3 stars
1%
2 stars
1%
1 star
5%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores™
2,0
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Keeping You Safely On The Road! Keeping You Safely On The Road!

Catégories
Réparation automobile d'importation, Réparation automobile, Entretien de la voiture
Contact
(910) 350-2662
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
601 Shipyard Blvd Wilmington, NC 28412
Obtenir des directions
Ken Baker Originals' Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(501 Avis)
Écrire un avis
Avis récents
JB
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Jada B.
Wilmington, NC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/28/2021
0
Oil leak antique porche
They stole 5000.00. Car after A YEAR TIME IN THE SHOP, was worse than when they got it. They lied about work done, we have picture proof. We will be suing. Dont go here, expect to be ripped
ES
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EARL S.
Carolina Beach, NC
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2019
client vérifiéVérifié Client
Earl Smith Mercedes owner
The service was great. Answered all of our questions. Would recommend this place to our family and friends. Thanks again Steve.
Recommandé
BR
Benton R.
Wilmington, NC
BMW 5 Series
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/26/2019
client vérifiéVérifié Client
Catégorie : Service
Benton said he likes the staff and the fact they let him go into the bay, but the prices at this business are too high for him. He stated he paid almost $800 for only one hood cable and a plastic expansion tank. He has also noticed the facility has a high turnover of staff members.
Non recommandé
Cal B. de Ken Baker Originals a répondu le 07/30/2019 10:46 AM

Hi Benton  I’m sorry you were not totally happy with your last visit  i just wonder why you feel our price was hi  did you get a quote from the dealership?  Our guarantee is that we are 20% less than the BMW dealership  never have we not easily met this promise  

Ken Baker Originals
910-350-2662
GB
Gary B.
Wilmington, NC
Mercedes-Benz S55
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/23/2019
client vérifiéVérifié Client
Catégorie : Service
Gary said the service was terrible. The business did not fix his vehicle and it took his money. He decided to go pick it up because they had it since February. He paid $72 for nothing that was done.
Non recommandé
OP
Otto P.
Wilmington, NC
Jaguar XK8
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2019
client vérifiéVérifié Client
Catégorie : Service
Otto said the people are good and don't waste time on the service.
Recommandé
CK
gravatar
CHRISTINA K.
Supply, NC
Mercedes-Benz SL-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/13/2019
client vérifiéVérifié Client
Great, Friendly Service
KBO finally fixed the trunk closure on my SL550 Mercedes after two different and expensive trips to Mercedes dealerships that charge huge sums without fixing the problem. Thanks KBO. I'll be back for future service.
Recommandé
JG
Jessie G.
Wilmington, NC
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2019
client vérifiéVérifié Client
Catégorie : Service
Jessie said he had a good experience at this business, but the price was too high for him to get the service he needs.
Recommandé
JJ
Joseph J.
Leland, NC
Mercedes-Benz E500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2019
client vérifiéVérifié Client
Catégorie : Service
Spoke with Carlton. He said he thought the experience was pretty good.
Recommandé
Client vérifié
Wilmington, NC
Mercedes-Benz E-Class
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/21/2019
client vérifiéVérifié Client
My worst auto repair shop experience!
Had an issue on my MB n stopped by Ken Baker Originals cause I've been there before. Where should I start. Ok, I'll start w the 1 good point!
They took my vehicle in right away
Bad points n there r many!
Shop works on high end cars like MB, BMW n looks like a junkyard. It is messy n dirty, down to the machanics. When they were done the filthy mechanic pulled vehicle up front for me. When I opened the door I noticed that EVERTHING, seat, door sil, carpet, dashboard, steering wheel where filthy with grease. I could go on but I think u got the jist. I won't be going back there n if u care about your vehicle DO NOT go there.
Non recommandé
JS
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JAMES S.
Leland, NC
Mercedes-Benz CLS-Class
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2019
client vérifiéVérifié Client
Starter installation
Great fast & friendly service
Recommandé
RJ
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ROGER J.
Wilmington, NC
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2019
client vérifiéVérifié Client
Good service
Manager was very helpful. The repair came in as quoted. The repair was completed in a timely manor.
Thanks
Recommandé
BC
gravatar
BILL C.
Wilmington, NC
BMW Z4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2019
client vérifiéVérifié Client
Customer Service
Steve is by far the best and most knowledgeable individual I have meet at your shop over the years. He’s a keeper. As long as your prices are fair and reasonable, I will continue to support and recommend you to friends.
Recommandé
BJ
Bobby J.
Leland, NC
BMW Z4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2019
client vérifiéVérifié Client
Catégorie : Service
Bobby said he would recommend the business because of the work and price.
Recommandé
RD
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RALPH D.
Wilmington, NC
smart fortwo
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/03/2019
client vérifiéVérifié Client
Smart Car
Steve was very professional and the service work was great. This is the forth time I brought a vehicle KBO for service and they have done a good job each time.
Recommandé
MW
Mike W.
Hampstead, NC
Saab 9-3
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/19/2019
client vérifiéVérifié Client
Catégorie : Service
Mike said he paid for his vehicle to be fixed. The service repairs did not work. He waited over a year to complete his service.
Non recommandé
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