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Ken Automobile - Jamaica

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(43 Avis)
63
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
63
Score NPS ®

Détails de l'entreprise

Contact
(917) 284-4129

Heures d'ouverture

Mon
7:00 AM - 10:00 PM
Tue
7:00 AM - 10:00 PM
Wed
7:00 AM - 10:00 PM
Thu
7:00 AM - 10:00 PM
Fri
7:00 AM - 10:00 PM
Sat
7:00 AM - 6:00 PM
Sun
8:00 AM - 5:00 PM
* Heure de l'Est (É.-U. et Canada)
84-12 164th St Jamaica, NY 11432
Ken Automobile - Jamaica's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(43 Avis)

LJ
LISA J.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/19/2025
client vérifiéVérifié Client
7
Oil Change
Everything was pretty good for the most part. One thing is I asked a guy to look at something and when I got back to the car nothing wasn’t the same person who charged me and I asked the person to call me when the oil change was done and he never did.
Ken A. de Ken Automobile - Jamaica a répondu le 04/24/2025 01:46 PM

Thanks for sharing your experience with us. It’s great to hear that everything was mostly up to par; however, it sounds like we dropped the ball on the communication front. We definitely understand how important it is to have a consistent point of contact, especially when you're waiting on something as vital as an oil change. We'll be sure to pass this on to make sure our team steps up their communication game—after all, we wouldn't want to leave you in the dark while your car gets pampered! Your feedback is invaluable, and we appreciate you bringing it to our attention.


CM
CARLOS M.
Brooklyn, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/13/2025
client vérifiéVérifié Client
10
Satisfied
My car was stuck and they came fast and I felt like they cared it made me feel at ease then they took my car to the shop diagnosed my issue and we agreed and they did the job in one day and I was back on the road so it was a good experience I definitely will do repeat business with them
Ken A. de Ken Automobile - Jamaica a répondu le 04/16/2025 07:01 AM

Thank you for sharing your experience! It sounds like we were able to rescue your car and keep the good vibes rolling. We're glad to hear that our team was quick and attentive—after all, who likes being stranded like a forgotten sock? We're looking forward to assisting you in the future and keeping your vehicle in tip-top shape. Safe travels on your newfound freedom!

Ken A. de Ken Automobile - Jamaica a répondu le 04/16/2025 07:01 AM

THANK YOU VERY MUCH!!!


JG
JAMES G.
Stony Brook, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Honest, fair, hardworking, and great service
Ken and Team went above and beyond to help me out of a difficult situation and did so even after business hours. Honest and hardworking. Thanks again for the terrific service. It was greatly appreciated.
Ken A. de Ken Automobile - Jamaica a répondu le 04/16/2025 06:59 AM

We're glad to know that our team was able to rescue you from a tight spot, even after hours—talk about dedication! It's always our goal to provide honest and hardworking service, and your appreciation makes it all worthwhile. We're here whenever you need us; just remember, our team might have to trade their superhero capes for uniforms during business hours!

Ken A. de Ken Automobile - Jamaica a répondu le 04/16/2025 07:00 AM

THANK YOU VERY MUCH!!!


AW
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Aruna W.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
10
Excellent service
I want to give a great shout out to Ken and his team. They were efficient and took care of my breaks. Prices were reasonable. I appreciate it. Thanks.
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 02:59 PM

Your appreciation means a lot to us, and we’re here for any future car needs. Thank you for your kind words!


MD
MIGUEL D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
10
Work excellent a like that
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 12:36 PM

Thank you Miguel, it was very nice meeting you and your son. Thank you.


KK
KENNY K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Great people!!!
Did a very reliable and excellent service!!!
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 12:38 PM

We're glad to hear that you found our service to be reliable and excellent! Appriciate your kind words! 


LS
LALITH S.
Ridgewood, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Very quick service
Very good. we can trust . no time wasting.
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 12:40 PM

We're glad to hear that you found our services trustworthy and efficient! Thank you for your kind words!


MA
MOHAMED A.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Nice service well knowledgeable mechanic
Excellent service
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 12:41 PM

We appreciate your kind words about our service. Thank you!


CF
C F.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2025
client vérifiéVérifié Client
10
Excellent service
They made sure everything on my car was goood! And they did not kill my pockets while doing so. They are my new go to.
Ken A. de Ken Automobile - Jamaica a répondu le 04/10/2025 12:42 PM

It's fantastic to hear that our team took such good care of your car within your budget! Thank you for your kind words!


SK
SHAFAWAT K.
Rensselaer, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Good behavior
Nice service
Professional
Ken A. de Ken Automobile - Jamaica a répondu le 04/08/2025 04:43 PM

We appreciate your feedback and are glad to hear you enjoyed our service! It’s always nice to know that our team made a professional impression. Thank you Shafawat! 


AS
ANTHONY JUNIOR S.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
8
Great work
Great customer service
Ken A. de Ken Automobile - Jamaica a répondu le 04/08/2025 04:41 PM

We appreciate your feedback and are glad you had a positive experience with us!


k.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
0
Beast team
The best place to fix the car I bring my BMW too fix the problem the main mechanic is super nice and knowledgeable. amazing team. When you go to fix the car they look overall and make sure everything is good thank you guys. Keep it up. You guys are amazing .
Ken A. de Ken Automobile - Jamaica a répondu le 04/08/2025 04:41 PM

We're glad to hear you had such a fantastic experience with us! It's great to know that our main mechanic and the team left a positive impression while tending to your BMW. Thank you for your kind words! 


GD
GEROGE D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
8
Georgi
This gays working hard and faster ! Inspection is done for 15 minutes !
Thank god I have appointment to the doctor and get my car and drive on time!
Highly recommended this auto service!!! Thanks again!
Ken A. de Ken Automobile - Jamaica a répondu le 04/08/2025 04:40 PM

We appreciate your enthusiastic shout-out! Your recommendation means the world to us, and we’re glad we could help you zoom off to your appointment on time!


SR
SHOHEL R.
Jamaica, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2025
client vérifiéVérifié Client
10
Excellent service
The mechanic manager, both was professional, technical and friendly
Ken A. de Ken Automobile - Jamaica a répondu le 03/30/2025 09:21 AM

We truly appreciate your feedback! Your support means a lot to us, and we look forward to continue delivering great service! 


GJ
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Gevin J.
Flushing, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
10
Good Service (reasonable prices)
I was able to resolve my Subaru’s overheating issue with the assistance of their very qualified and pleasant staff and experts.
Ken A. de Ken Automobile - Jamaica a répondu le 03/26/2025 11:01 AM

We appreciate you taking the time to share your experience. It’s fantastic to hear that our team was able to fix your issue. Thank you for your kind words!


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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.