On 4/13/2023, they will have had my 2001, top of the line, Hyundai Santa Fe, Calligraphy sitting on their lot, idle and no doubt rusting away for SEVEN (7) months. I understand there was a recall due to a transmission issue - I happened to be one of the lucky ones requiring a new transmission. Not ONCE have I been contacted by Keith Hawthorne with status or any other communication regarding my vehicle. Every word I've received by them was in response to an inquiry of my own - many of those unanswered. This has gotten beyond ridiculous.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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