John said everything was fine at the business, there were no problems. They had good prices and his vehicle is doing well so far.
Recommandé
JF
Joe F.
Kansas
Saturn SC2
10/29/2015
Vérifié Client
Catégorie : Service
Joe said this business is very honest and has all around good guys. They looked into the issue with his vehicle thoroughly and got the repairs taken care of.
Leanna said Nick is a really hard worker and he is wonderful. They were able to get her in last minute and they did a good job overall.
Recommandé
GH
Gregg H.
Kansas
Jaguar XJ6
07/20/2015
Vérifié Client
Catégorie : Service
Gregg said he has known the business all his life and knows what they are capable of.
Recommandé
JC
James C.
Kansas
Ford Pickup
06/27/2015
Vérifié Client
Catégorie : Service
James said he is happy with the service and the explanation of service work performed on his vehicle given by the staff at the business. He likes the way they do business and the fact that they show him what is going on with his vehicle and not just talk about it. It was a very good experience.
Millie said this business was wonderful. They did everything she asked them to do and they did it in a timely manner. Everything was great and she had no problems after the work was done.
John said the work this business did was good but there was a misunderstanding about the labor. The vehicle he took in was in need of brakes and rotors, for which he was quoted $40 labor. Then he was told he needed calipers as well at a cost of $10. The vehicle has an electrical problem and they tried troubleshooting the problem, but at a cost of $400 to repair the electrical was more than he wanted to spend. When he got the bill, he had been charged $150 in labor and thinks part of that was to cover the time it took to put everything back while looking at the electrical problem.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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