I came in my to get my brakes checked and a knocking under the hood. They replaced my brakes but would not let me keep the old rotors, let alone see them. They wanted to change my entire transmission for the knocking. I went and got a second opinion and all that needed to be done was a lifter in the engine. When confronting them, the guy at the front desk brushed me off because I wasn't there for more service. I asked for a manager and he told me that it's not worth their time.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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