I went to get a oil change and couple days later my Mercedes stopped working. I took it back and they said I needed a new engine. I got a second opinion and now I will see them in court.
DW
Diana W.
Humble, TX
08/15/2021
10
BMW X1
I love them. My car is always right when I pick it up. I have been having problems since I got the car from Discount Auto and Just Right has been my car best friend. I’m always happy with them.
CJ
Chelsea J.
Houston, TX
08/10/2020
SCAMMERS!
This place is a RIP OFF and I am very upset! Took my car to get the power steering checked out a few months ago because my steering wheel kept locking up and the guy (Name starts with a G. I hate that I forgot his name. Tall big black guy with glasses who is currently in jail as stated by one of the workers) said that he fixed the problem. Charged me $711. A week later the same problem persisted. Took it back and they said it was something else and they "fixed it." Literally, a week later my steering wheel start locking up again. Took it back and they said they "fixed it." My dad had a stroke a few weeks ago so I had to go to NOLA. On my way home the steering wheel locked up as I was turning into oncoming traffic with my 2 year old son in the back seat. That was so scary. I literally saw my life flash before my eyes. Had to get my car towed to the dealership in NOLA. I showed the dealership the paperwork from this place and after they actually fixed my car they notified me that nothing was ever fixed from this place and that there wasn't any new parts on the car. These people scammed me out of $711. I am a single mom, currently not working due to the pandemic. I don't have money to just throw away like that. This really hurt my pockets. I couldn't even send my baby to daycare for a month because of the $711 I had to come up with only to have nothing fixed on my car. I have been going back and forth with these people about a refund and they are constantly giving me the runaround saying they fixed what needed to be fixed but how is that possible if I had to keep bringing my car back for the SAME problem. So now it's time to get the big guns (lawyer) involved!
Jamie said that he had to spend extra money on car rentals. There were scratches on his vehicle that weren't there before he brought it in. They have had to replace the motor 3 times. Each time it was defective.
Masoome said this business asked what she wanted done on her vehicle, explained everything, asked her before they did any work and did the work quick. She said she felt that they had taken good care of her vehicle.
Y’all are great. Always honest and fast. I’ve had my oil changed, tires rotated, tires plugged and a full assessment on a new purchase. Always helpful and knowledgeable!
As always professional and friendly service. I know my car and more importantly my children’s car are always being serviced to keep them safe and the prices are very fair .
I was very impressed for the service I received on my BMW. In all honesty I’ve always taken my car at any BMW dealership, in which would cost me an arm and a leg for any repair especially the labor. Hasan and his staff was honest and the price was less than what I expected including the labor. I definitely will be back for any repairs! ?
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