My husband and I ordered a car in Oct 2020 and put down a down payment. We were told the car would be in by December and we never heard from Kia again. When December came around we called the salesman we were working with and he never answered our calls or called us back, ever. So we talked to the sales manager who just just as unhelpful. He told us he would look into it and call us back and never did. So my husband had to call again, the manager told him they were holding off on ordering the car so they can hit their January numbers and that the car would finally be ordered first week of January. Its Jan 19th and nothing has been ordered yet. We canceled our order after numerous unanswered phone calls. Had we not called anyone at Jones Kia we wouldn't have heard from them since Oct. Save your time and energy, go somewhere else. These employees are lazy and unmotivated to sell anything. DO NOT GO HERE!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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