We are a full service auto repair facility. We specialize in wheel alignment, tires, brakes, tune ups, diagnostics, TPMS, ABS, and regular maintenance. We are a full service auto repair facility. We specialize in wheel alignment, tires, brakes, tune ups, diagnostics, TPMS, ABS, and regular maintenance.
I called about August 10th to schedule the service I was advised would need performed. I was told the car would have to be reevaluated. I brought the car in on August 13th as scheduled.
When I called right before closing I was told the car was not looked at and it would be addressed Friday morning.
Friday I was told the issue was a different than previously thought and the part needed had to be ordered.
Saturday the part wasn’t in. I called Monday, still no part and was advised it would be in/ replaced either Monday, Tuesday, or Wednesday. I picked the car up on Wednesday the 19th.
This was preventative service as the car did not have any check engine light and seemed to be functioning properly. This is stark contrast to the level of service I’m accustomed to from this facility.