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John Nolan Auto Service

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(358 Avis)
77
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

Contact
(859) 261-8833

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
15 East 4th Street Newport, KY 41071
John Nolan Auto Service's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(358 Avis)

TF
travis f.
Cincinnati, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2025
client vérifiéVérifié Client
10
They helped me to get back on the road
I especially like the young lady they have working the front...very nice
Robert N. de John Nolan Auto Service a répondu le 07/23/2025 09:38 AM

We’re glad to hear that you had a great experience with our team, particularly at the front desk. We believe a friendly smile can make all the difference—just like a strong coffee on a Monday morning. Your kind words are appreciated, and we’ll make sure to pass along your compliments!


BN
BRANDY N.
Cincinnati, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
10
Best service ever
My 2017 Kia Sportage had broke down. It was taking to another place at first, where I was told they wouldn't be able to repair it. My warranty company suggested this place. After diagnosis it was determined that I needed a new engine. All the back and forth and arguing with the warranty company I had just about had it. Then I talked to Robert. I explained everything to Robert and he went to bat with the warranty company for me. Got 99% of everything covered. This place did everything they could to get me back in my car. Now that I've had them put the engine in I will go back to them for everything. It is an amazing group of people that work there
Robert N. de John Nolan Auto Service a répondu le 07/05/2025 09:37 AM

We’re glad to hear that you found us just in time for your Kia’s engine replacement showdown. Sounds like it was quite the battle with the warranty company, and we're happy Robert was able to step in and work his magic. Not every day you get to see someone go to bat for you like that!It’s always a relief when a team can help you triumph over car troubles and bureaucracy all at once. We appreciate your confidence in us and look forward to tackling whatever service your Sportage needs next. Keep on driving that newly engineered beauty!


LE
LISA E.
New Richmond, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
10
Excellent customer service
I stopped in without an appointment needing an oil change. They worked me in and I was out the door in less than an hour. They are always professional and efficient. Always good service ….never a problem.
Robert N. de John Nolan Auto Service a répondu le 07/04/2025 09:39 AM

It's great to hear that we could squeeze you in for that oil change! Efficiency is our middle name—okay, maybe not literally, but you get the idea. We're glad to know that our professional team consistently meets your expectations. We strive to keep everything running smoothly, both for your vehicle and your experience. Keep cruising with confidence!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Efficient and polite
Had an issue with the request, but was resolved quickly when the Associate made a phone call to ensure the work was complete promptly.
Robert N. de John Nolan Auto Service a répondu le 06/25/2025 09:37 AM

We appreciate your feedback and are glad to hear the issue was resolved quickly. It's always great when a phone call can save the day—who knew our staff were also skilled at telepathy? If you ever have any more requests or concerns, we're here to help, phone calls and all!


SK
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SUJEAN K.
Cincinnati, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
ALWAYS THE BEST!
The guys (and girls) at John Nolan Auto Service always take care of my car in a timely and efficient manner. My whole family brings all their vehicles there for routine maintenance and the occasional complicated repair. Thank you for your years of dedication.
Robert N. de John Nolan Auto Service a répondu le 06/06/2025 09:39 AM

It’s fantastic to hear that our team at John Nolan Auto Service has earned a spot on your family’s go-to list. We like to think of ourselves as your car's second home. We appreciate your trust in us for everything from routine check-ups to those more complicated repairs that get our gears grinding. Here’s to many more years of keeping your vehicles in tip-top shape!


TA
TAMMY A.
Florence, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Quick n good deal
2nd time coming to this place for a oil change! Fast and friendly! Thank you
Robert N. de John Nolan Auto Service a répondu le 05/24/2025 09:39 AM

We appreciate you taking the time to share your experience. It’s wonderful to hear you enjoyed a fast and friendly service for your oil change. If only all things in life could be as straightforward as a good oil change. We look forward to giving your car the same great service next time!


TH
taylor h.
Melbourne, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
10
Excellent service!
The service was great! Everyone that worked there is super friendly. They had what I needed and got my car serviced in a short amount of time!
Robert N. de John Nolan Auto Service a répondu le 05/11/2025 09:38 AM

We're so glad to hear that you had a great experience! Our team is all about making sure you feel right at home while we work some magic on your car. It's fantastic to know we had everything you needed and kept you rolling in no time. We look forward to being your pit crew again!


DJ
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DEBRA J.
Covington, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Fast, friendly and efficient
The crew was fast, friendly, and efficient very accommodating
Robert N. de John Nolan Auto Service a répondu le 05/10/2025 09:39 AM

We appreciate your feedback and are glad to hear that our team was able to deliver fast, friendly, and efficient service. It’s always our goal to accommodate our customers' needs, even if that means putting on our superhero capes. If there’s anything else we can assist with, just let us know!


KD
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KATHERINE D.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2025
client vérifiéVérifié Client
10
Water logged
They were very personal and knowledgeable, explain everything...
Robert N. de John Nolan Auto Service a répondu le 04/28/2025 09:36 AM

We're glad to hear that our team made you feel right at home while taking care of your vehicle. It's like we always say, a car is a member of the family – and we treat it accordingly! If you ever have more questions or need assistance, just give us a shout. We're here to help keep the family running smoothly!


RL
Roy L.
Newport, KY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/18/2025
client vérifiéVérifié Client
10
Friendly & professional service
After bringing put on an almost 1 month appointment from my dealer, I called Nolan Service center in newport, my car was repaired the same day, with both professional and friendly service and at a fair price. I highly recommend. ROY LOOMIS
Robert N. de John Nolan Auto Service a répondu le 04/20/2025 09:38 AM

We’re excited to hear that your car got the VIP treatment on the very same day! At John Nolan Auto Service, we understand that waiting around for repairs can feel like watching paint dry, so we try to keep the process smooth and speedy. It's great to know our team hit the mark with professionalism and friendliness while keeping your wallet happy. Thanks for recommending us — we appreciate it more than a well-timed turn signal!


CH
chyrell H.
Covington, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Great place
This place has a nice staff… they don’t make you wait forever to bring in your vehicle… and they don’t try getting over on you by charging u a arm and a leg or up charge you telling u other things are wrong… I definitely will continue to use them with my vehicle services!
Robert N. de John Nolan Auto Service a répondu le 04/14/2025 09:39 AM

We appreciate the shoutout for our staff! It’s great to hear you didn’t have to play the waiting game with us—if there’s one thing we strive for, it’s keeping your time as valuable as your vehicle. No one likes to feel like they’re suddenly in an infomercial, where everything is suddenly "wrong" with their car. We're all about honesty around here! Looking forward to keeping your vehicle in top shape, minus the dramatic overcharges.


Client vérifié
Newport, KY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/11/2025
client vérifiéVérifié Client
8
Needed repairs
You got the job done.
Robert N. de John Nolan Auto Service a répondu le 04/13/2025 09:39 AM

We're glad to hear that we got the job done! Sometimes, that's all you need—just a trusty team of mechanics getting things running smoothly. If there's anything else we can assist you with in the future, don’t hesitate to reach out. We’re always ready for the next challenge.


WD
Wayne D.
Independence, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great Service
Repairs were done quickly and correctly and mechanic did a thorough inspection of my vehicle. I highly recommend John Nolan Auto Service.
Robert N. de John Nolan Auto Service a répondu le 03/30/2025 09:39 AM

It's fantastic to hear that your repairs were completed quickly and correctly! We take great pride in our thorough inspections—after all, we like to think of ourselves as the vehicle detectives, uncovering any hidden mysteries under the hood. Your recommendation means a lot to us; it's like giving us a gold star in an auto service report card. We're here whenever you need us!


NT
NICK T.
Newport, KY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Trustworthy!
We have been going to John Nolan for years for both of our cars and will continue! They have proven time after time to be honest and trustworthy which is a rare find!
Robert N. de John Nolan Auto Service a répondu le 03/30/2025 09:39 AM

It's fantastic to hear that you've been with us for years. Honesty and trustworthiness are the secret ingredients to any great relationship—just ask anyone who's ever tried to get two cats to share a sunbeam! We appreciate your loyalty and look forward to keeping your cars in tip-top shape for many more years to come.


MB
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Mark B.
Maysville, KY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/07/2025
0
Clueless
First experience here was good. Next time not the case. Had appointment for oil change at 8:30, Dropped off car at 7:30. Called at 2:30 to check and was assured it would be done by 3:30. At 4:00 they had no clue where the keys were or why the work had not been done. Last trip there!
Bons de services et publications
Thank you for your patience! ⏳ We're glad your wait was worth it. At John Nolan Auto Service, we believe in giving your vehicle the attention it deserves—because an oil change shouldn't just be a quick pit stop! 🚗💨 #AutoCare #WorthTheWait
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Thank you for your kind words! We believe in honesty—just like your car believes in wheels! 🚗💨 Your trust fuels our commitment to quality service. We're here to keep you rolling with integrity! #HonestService #QualityYouCanTrust
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We're thrilled to hear that our team could save the day! 🚗💨 Going the extra mile (literally!) for our customers is what we love to do. Thanks for trusting us with your ride and safe travels back to Ohio! 🌟 #CustomerCare #JohnNolanAutoService
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Thanks for the shoutout! 🚗 We're thrilled you think so highly of us. Your recommendation is the fuel that drives us! Keep those wheels rolling, and remember, we’ve got your back! 🛠️ #ThankYou #AutoServiceExperts
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Thanks for the awesome review! We're thrilled Matt is your go-to technician! 🚗✨ When you need it done right and at a fair price, you know where to find us. We appreciate the KOI recommendation too! 🙌 #JohnNolanAutoService #CustomerAppreciation
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We’re thrilled to hear our team’s kindness and speed hit the sweet spot! 🚗✨ We strive to keep you on the road safely and quickly. Thanks for the stellar review! #CustomerSatisfaction #JohnNolanAutoService
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Thanks a lot for the stellar review! 🚗✨ We're thrilled to know we could make your car inspection smooth and fit your schedule. If only we could accept those 6 stars—our trophies would need a bigger shelf! 🌟 #CustomerService #JohnNolanAutoService
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We're thrilled to hear about your great experience! 🚗💨 Helping you get those tires replaced without costing you a dime is what we call a win-win! Thanks for the high praise—keeping wheels rolling and smiles growing! 😄🛠️ #AutoService #CustomerCare
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Thanks for the kind words! We're glad Pete's friendliness shines through—it's part of our "service with a smile" motto! 😄🚗 Your satisfaction fuels our passion for auto maintenance. Keep rolling with us! #AutoService #CustomerAppreciation
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Thanks for the shout-out! We're thrilled to hear our service hit the spot! 🚗✨ We always aim to keep your wheels turning smoothly. Come back anytime for more auto TLC! #AutoService #HappyCustomers
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Thanks for recognizing our speedy tire rescue! 🚗💨 Nothing like a quick fix to keep you rolling smoothly. We're always here to save the day—one screw at a time! 🔧 #FastService #TireTroubles
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Thank you for the fantastic review! We're thrilled to hear that Pete and our team have kept your car running great. In and out in no time—like a pit stop for your ride! 🏎️💨 We appreciate your recommendations! #AutoCare #CustomerAppreciation
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Thanks for the awesome review! 🚗💨 We're thrilled to hear you find us quick and courteous. Our prices keep your wheels rolling without breaking the bank! We appreciate your loyalty—let’s keep those engines purring! #JohnNolanAuto #CustomerAppreciation
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🚗 Thank you for the love! We're revved up to hear you think our service is great! We always aim to keep your wheels turning smoothly. Come back soon for more top-notch care! 😄🔧 #JohnNolanAutoService #GreatService
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Thank you for the stellar review! 🌟 We're thrilled to keep your vehicle running like a well-oiled machine! If your car could talk, we’re sure it would be singing our praises! 🚗🎶 Here’s to safe travels ahead! #JohnNolanAutoService #DriveHappy
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🚗✨ Speed and precision are our middle names! We're thrilled you enjoyed our service. Thank you for the kind words! We're always here to keep your ride in top shape—fast and professional! 🛠️ #AutoCare #JohnNolanAutoService
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Thanks for the fantastic review! 🚗✨ We love keeping your older beauty in tip-top shape and making sure you're back on the road faster than you can say “oil change!” Your trust means the world to us! #JohnNolanAuto #ConfidenceInEveryDrive 🛠️💪
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Thanks for the fantastic review! We love diagnosing problems, even if it's like solving a puzzle left by other shops 🧩🔧. We're thrilled you found us—can't wait to help you again! Remember, we’re just a pit stop away! 🚗💨 #AutoService #CustomerCare
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🚗💨 We're thrilled to hear that we got your ride back on track in no time! 🛠️ Our team loves to keep you in the loop—no mystery repairs here! Thanks for the awesome review! #JohnNolanAutoService #CarCareExperts
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Thanks for the kind words! 🚗💨 We're thrilled to know our speedy service and friendly team leave you smiling! Remember, we’re just a pit stop away whenever you need us. #JohnNolanAutoService #QuickAndFriendly
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We're thrilled to hear our pit crew saved the day with your flat tire! 🛠️⏱️ Quick service is our specialty. Thanks for trusting John Nolan Auto Service! We’re always just a tire's throw away! #FlatTireFix #AutoCareHeroes
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🚗✨ We love hearing that we got your wheels back on the road and tackled those pesky lights! Our team is all about professional service with a smile. Thanks for the recommendation—you're the real MVP! 🙌 #CarCare #CustomerAppreciation
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We love being your pit stop! ⏰🚗 Glad we could help you out last minute—politeness is our secret sauce! And who doesn’t love a good coupon? 😄 Thanks for the awesome review! #CustomerCare #JohnNolanAutoService
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Thank you for trusting us with your ride! 🏎️ Whether it's routine maintenance or a major engine swap, we love keeping your car in tip-top shape! Here's to many more miles together! 🚗💨 #AutoService #CarCare
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Thanks for the awesome shoutout! 🚗💨 We're thrilled to provide speedy, convenient service that won't break the bank. Keeping you rolling is our top priority! 🛠️ #JohnNolanAuto #QuickFixes
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Thanks for the fantastic review! ?✨ We pride ourselves on being timely and courteous—like your trusty car, we aim to go the extra mile! Keep your wheels rolling with us! #JohnNolanAutoService #CustomerAppreciation
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Thank you for the fantastic review! ?✨ Honesty and fairness are our fuel! We promise to keep steering you in the right direction without any shady detours. Your trust means the world to us! #CustomerCare #JohnNolanAutoService
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Thanks for your awesome feedback! ?? We're all about that speedy and friendly service—after all, no one likes waiting around! We're here to keep you moving. ? #CustomerService #JohnNolanAutoService
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We're thrilled to hear Pete, Joe, and Matt treated your vehicle like royalty! ? Your trust means the world to us. We promise to keep the communication rolling faster than a pit stop! ?? Can't wait to see you again! #CustomerCare #AutoExperts
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We love hearing our services are timely! ?? We're on a mission to get you back on the road faster than you can say "oil change!" Thanks for the trust! #QuickService #JohnNolanAutoService
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Thanks for the stellar review! ?✨ We love helping our clients get back on the road, even if it's just a pitstop for info! Your trust means everything to us. We'll be here, revved up and ready for your next visit! ??️ #JohnNolanAutoService #CustomerCare
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We're thrilled to be your auto care "lifetime friend!" ?? Thank you for trusting us to fix it right the first time—no car drama here! As Arnold says, "we'll be waiting!” ? #JohnNolanAutoService #FriendshipOnWheels
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A huge shoutout to Pete and Carlos for giving your truck the top-notch care it deserves! ?? We’re glad to help keep your ride running smoothly. Thanks for the love! Keep trucking! ?✨ #JohnNolanAutoService #TruckTales
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? Thank you for the love! We work hard to make sure our service is unbeatable—like a game of whack-a-mole but with cars! We're thrilled you're satisfied. Be sure to stop by for your next pit stop! ?️ #BestService #JohnNolanAutoService
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We’re thrilled to hear you had a speedy and friendly experience! ?? Our team loves to help keep you on the road. Who knew friendly faces could drive so fast? ? Thanks for the love! #CustomerAppreciation #JohnNolanAutoService
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Feeling the love! ? Thanks for trusting us with your vehicle and for appreciating our transparency. We believe in keeping it real—no smoke and mirrors! Can't wait to see you again for your next oil change. ?️? #AutoCare #CustomerAppreciation
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? Big thanks for the shout-out! We're thrilled to hear you loved our personalized service—it's like a custom suit for your car! ?️ We appreciate your trust in us. Remember, we’re always here to keep you rolling smoothly! #JohnNolanAuto #AutoCareExperts
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Thanks for the fantastic review! We're thrilled you enjoy our service and friendly vibes. ?? Our team loves keeping your ride in tip-top shape! Remember, we're just a pit stop away when your car needs some TLC! #AutoCare #5StarService
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Thanks for the kind words! ?✨ We're here to make your car troubles disappear, one smile at a time! Your recommendation means the world to us. Come back anytime for more car care and customer service magic! #JohnNolanAuto #ServiceWithASmile
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We’re thrilled to hear you’re enjoying our services! Our team loves keeping your wheels turning without breaking the bank. ?? Thanks for choosing us as your go-to for auto care—where good vibes meet great prices! #JohnNolanAuto #CustomerLove
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We're thrilled to hear you got the FAST & FRIENDLY service you deserve! ?? At John Nolan Auto Service, we're all about fixing issues quicker than a hiccup! Thanks for your kind words! ? #FastService #AutoCare
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We're thrilled to hear that we could drive your car to its best self! ?✨ Going the extra mile is what we do best. Thank you for your kind words! We're always here to keep you rolling smoothly. ?️ #CustomerCare #JohnNolanAutoService
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Thanks a bunch for the glowing review! ? We're thrilled to have such amazing customers. Our team is here to keep you rolling smoothly without breaking the bank. Good vibes, good work, and great people—it's what we do! ?? #AutoService #GoodPeople
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?? Thank you for the kind words! We're thrilled to hear Julie, Pete, and our mechanics went the extra mile for you. We're all about great service and happy wheels! Your support drives us forward. ?✨ #JohnNolanAutoService #CarCareChampions
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Thank you for the stellar review! ?? We're thrilled to hear our team went the extra mile to get your ride running smoothly. A warm welcome and a strong fix are always part of the service here! ? #JohnNolanAutoService #CustomerCare
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Thanks for the awesome review! ?✨ We’re thrilled you loved our speedy service! Who knew fixing a rusted muffler could be so quick? We’ll keep the magic rolling! ? #MufflerMiracle #JohnNolanAutoService
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? Wow, thank you for such kind words! It's always our goal to provide top-notch service from start to finish. Julie and James will be thrilled to hear your feedback. We look forward to having you back again soon! #CustomerExperience #AutoService ?
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Thanks for the stars! ????? We're thrilled to hear that you've had consistently great experiences with us. We take pride in our efficiency and expertise to keep your car in top-notch condition. ?? #CustomerAppreciation #JohnNolanAutoService
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Thanks for the 5-star review, Kc! ? We're thrilled to hear that you found our team friendly and knowledgeable. We appreciate your recommendation! #CustomerAppreciation #ExcellentService
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Thanks for the ⭐⭐⭐⭐⭐ review, Said! ?? We're thrilled to hear we could get you back on the road quickly. Your support means a lot to us! #CustomerSatisfaction #FastService
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Thank you for the kind words! We're thrilled to hear about your consistently great experiences at John Nolan Auto Service. ? We appreciate your trust and recommendation! #CustomerSatisfaction #WeLoveOurCustomers
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Thanks for the 5-star review! ? We strive to keep our services top-notch and wallet-friendly. Your kind words drive us to keep delivering honest and caring service. #CustomerAppreciation #Grateful
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Thanks for trusting us with your BMW, Rebecca! ? We're thrilled to be your go-to for auto care. Your 5-star review means the world to us! #CustomerAppreciation #BMWExperts
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Thanks for the 5-star review! We're glad we could help with your back brakes, and we're looking forward to providing top-notch service when you're ready for those tires! ?? #CustomerSatisfaction #AutoService
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Thank you for the 5-star review! ⭐️ We're glad we could speedily get you back on the road. We look forward to being your go-to auto service! #FastService #CustomerSatisfaction
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Thanks Cole! We're thrilled to hear that our team went above and beyond to assist you with the installation and parts. We appreciate your business and hope to see you again soon! ??️ #CustomerAppreciation #FiveStarService
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? Thank you for the amazing review! We're thrilled to hear that our team delivered the top-notch service we're known for. We appreciate your support and look forward to seeing you again. #CustomerAppreciation #Grateful ?
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