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Joel's Automotive Inc

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(578 Avis)
0
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
0
Score NPS ®

Détails de l'entreprise

Contact
(909) 946-7687

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1953 West 11th Street Upland, CA 91786-8406
Joel's Automotive Inc's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(578 Avis)

CH
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Cassandra H.
Hesperus, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/31/2024
10
Good price, quality work, comfortable environment
I was at the beginning of a 12-hour drive, with a flight to catch at the end, when my alternator and battery went out. It was early morning, and when I called Joel, he got me in quickly so I could get back on my way to Colorado. He was kind, professional, and HONEST! As a woman traveling alone, it’s good to know that I’m getting honest treatment and a good deal. If I lived in Montclair, Joel’s automotive would be my first choice. I can’t say enough good things about this establishment!

KR
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Kathryn R.
Running Springs, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2022
0
Joel automotive really helped me!
Joel automotive really helped me. I called day of needing a new fender liner. They were able to get me in and out same day within 3 hours. Thank you so much!! You guys are awesome!!

TK
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Tatiana K.
San Gabriel, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/17/2020
Absolutely unprofessional auto service
Short story: we brought a car with a weird noise, we were charged 2200 and after a week took the car back with the same problem. Owner even didn't find out during the week what is the problem, he randomly changed parts, it didn't help, but took money for his unprofessional service.
The whole situation: 07/09/2020 we (me and my husband) left place at 9th st Upland in two cars (one car is a commercial van), my husband called me right away and told that it is a noise in the back of his car and he doesn't want to take a chance and go to freeway. I googled auto repair and we went to Joel's. They took our car, made a short slow run on it about 100ft to the garage and after couple hours of waiting owner told that to fix a car will cost around 1500. His opinion was that some bearing damaged we agreed to fix it. In the morning we called to check the progress and got a news that it would cost 1900, cuz he thought that another bearing should be replaced. He promised get back later afternoon. He didn't. Next morning I stopped by and he showed me some parts and told that is to complicated and expensive to buy them, that's why he will order the whole thing and it would be 2200. Promised to call next morning, and he didn't. My husband called twice and finally got an info that part would be Wednesday afternoon. Again no calls, we stoped by Friday early morning. Owner told us that everything fixed, but he wanted to make sure that it is no noise, and he needs a few more hours to check the car in a freeway. We waited the whole Friday and called again. Owner told that we can come to pick the car up. My husband with the owner drove it and the situation was the same, the same noise. Owner started explain me which parts he changed, I'm still not sure that it was necessary, cuz the problem wasn't resolved. I asked put my parts back, and let me go to the other auto repair, he told that he already threw my old parts away. I offered him invite a third party expert to evaluate this situation, he rejected. He held our car and finally I called the police. Police came and explain me what I should do with this situation, thank you very much them for that. I'll go by the end, and I will file claim to the bar and court, and will do expertise.
I lost time, customers and money with their service, keep away from this place and do not repeat our mistakes.
Non recommandé

SL
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Sherri L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2018
GREAT NEW LOCATION!!!
WENT TO GO SEE JOEL AT HIS NEW LOCATION
5512 ARROW HWY SUITE A
MONTCLAIR, CA 91763

BEAUTIFUL JOEL, CONGRATULATIONS!!!
Recommandé

JB
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Joelle B.
Upland, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/29/2017
Joel's automotive
Always friendly and they really know what they are doing. Fair and honest.
Recommandé

PF
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PETE F.
Rancho Cucamonga, CA
GMC Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/19/2017
client vérifiéVérifié Client
Quality of service.
Just a smog check, but everything was fine, as usual.
Recommandé

KF
Kandi F.
Upland, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/18/2017
client vérifiéVérifié Client
Catégorie : Service
Kandi said this business was friendly, nice, and knowledgeable. She said this business replaced some parts and when she took her vehicle to her dealership, they felt not all the parts needed to be replaced. She suspects they were upset she went to this business first.
Recommandé

GT
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GREG T.
Rancho Cucamonga, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2017
client vérifiéVérifié Client
Trustworthy and honest
Always great service. Highly recommend!
Recommandé

TR
Thomas R.
Upland, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2017
client vérifiéVérifié Client
Catégorie : Service
Thomas said this business was timely.
Recommandé

AP
Andrew P.
Upland, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2017
client vérifiéVérifié Client
Catégorie : Service
Andrew said he had no issues with the business, they were helpful, and knowledgeable. They even helped him find out what was causing the problem.
Recommandé

EC
Eddie C.
La Quinta, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2017
client vérifiéVérifié Client
Catégorie : Service
Eddie said the friendly service provided by this business was done at a good price.
Recommandé

FA
Fredi A.
Colton, CA
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2017
client vérifiéVérifié Client
Catégorie : Service
Spoke with Aracely. She said this business was on top of everything.
Recommandé

PL
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PATRICIA L.
Pleasanton, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2017
client vérifiéVérifié Client
Helpful and efficient
Joel was so helpful and efficient. Car problem was fixed quickly.
Recommandé

SA
Salvador A.
Montclair, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2017
client vérifiéVérifié Client
Catégorie : Service
Salvador said he has known this business for a long time. They always provide very good service. He also mentioned they did very good job and he was pleased with them.
Recommandé

DL
David L.
Upland, CA
Chevrolet El Camino
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/04/2017
client vérifiéVérifié Client
Catégorie : Service
David said the business had his vehicle for 3 months, but the work was not completed when he picked it up. Joel was a nice guy.
Non recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.