Your buying experience lived up to my expectations and everything I asked for in a timely manner. I put your sales department under a pressure test and they executed it well with excellence. Although there was some inaccuracies with your finance department. Which only goes off the bases of individuals. I do not view Joe Myers Toyota from that individual perspective to be dishonest. I am pleased to do business with you and I know in the near future. That same excellence will be there when I purchase another vehicle.
Employees that need to be recognized.
Sales Chris Canales- Excellent, listening skills and accomplished what I asked of him.
Unknown title Rodney- A patient and quiet man who was most exceptional in hearing and addressing all concerns that I had during this process. He is most valued in my eyes.
Service Manager, Scott- His professionalism, courtesy to address situations in a manner which I am most pleased with. As well as maintaining personal communication if anything else is of concern.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Employees that need to be recognized.
Sales Chris Canales- Excellent, listening skills and accomplished what I asked of him.
Unknown title Rodney- A patient and quiet man who was most exceptional in hearing and addressing all concerns that I had during this process. He is most valued in my eyes.
Service Manager, Scott- His professionalism, courtesy to address situations in a manner which I am most pleased with. As well as maintaining personal communication if anything else is of concern.