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Joe Machens Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 212 Avis)
79
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Détails du score

5 stars
82%
4 stars
11%
3 stars
3%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
34
Total des ReScores™
4,9
Moyenne de ReScore™
79
Score NPS ®

Détails de l'entreprise

À propos

Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(573) 474-7400
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1300 Vandiver Dr. Columbia, MO 65202
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 212 Avis)
Écrire un avis
Avis récents
RC
gravatar
Robert C.
Saint Robert, MO
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
12/31/2025
1
Catégorie : Service
Hunter Sharpe (Finance) Terrible
I purchased a 2026 Hyundai Palisade Caligraphy in late November 2025. My salesman was Ashton Summerville. He was excellent. Very friendly, kind and courteous. He made the process very easy and if I were to ever decide to purchase from this dealership again I would want to work with him. However, the finance guy, Hunter Sharpe, was horrible. During the sale he seemed okay, but when I went to register the vehicle I discovered he did the simple, basic math wrong and I needed to get it corrected. I called and was transferred to him by the receptionist but he didn’t answer so I left a voicemail saying I needed to speak with him, it was very important. After 2 hours he didn’t call back. I called 2 more times and was transferred to his voicemail again, I did not leave a messge because he obviously doesn’t return calls. I then called again and told the receptionist not to transfer unless she was sure he was in. I started to explain and she just put me on hold. He did end up answering and I told Hunter the problem and he just couldn’t believe it until he brought it up on his computer and saw the problem. He said he would fix it and mail it to me and I asked why he couldn’t just email it. After a couple of volleys back and forth he realized he could and said he would send soon but wanted to talk to some people to find out how it happened. I waited almost 3 hours then began trying to get ahold of him again to no avail. I asked to speak to the general manager but the receptionist said he was in a meeting and she would transfer me to someone else, then hung up on me. I then called Ashton, explained this nonsense and he got it resolved immediately, after Hunter messed up the simple, basic math 2 more times. So again, only Ashton is worth working with at this dealership. The general manager is too busy to be bothered with customers, the finance guy can’t do simple basic math, and the receptionist does not like to be bothered by aggravated customers. If you do business with these people, work with Ashton and verify all the figures done by Hunter to ensure he gets the simple, basic math right.
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