My auto body work came out great. The entire JM Lexus team did a great job. It was such a pleasure to work with Briana ‘Bri’ at the JM Lexus Collision Center. You can normally tell the character of an auto shop employee, not when things are going well, but rather when your workday has gone a bit haywire. Bri is professional and cool under pressure. In the time I worked with Bri, I very much was drawn by her honest and freedom of speech. No positioning, no BS slickness. I really liked that. Bri’s communication skills are very impressive. A 5-star person working with a 5-star auto dealership!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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