After doing a lot of research and trying two other auto companies for service, I fortunately tried JK auto for both my car services. They provide exceptional service at a reasonable cost. Very importantly, they provide accurate estimates and honest expert opinions as to what’s needed to keep my cars in good condition.
I trust JK Auto to fix what is needed on my car quickly and with fair pricing. There are never “other” changes that are added. And if there is something that is wrong with your car you receive more than one solution. I highly recommend JK Auto to everyone.
JK auto always provides great car service and reasonable prices! I’ve been a loyal customer for almost 4 years. Great customer service as well. I don’t care if I move across town, I will always bring my car to JK Auto care.
After being scammed, having jobs & services incomplete or in my case, not having my problems fully fixed by other shops; I’ve finally found a place where I can confidently say that I’ll be a return / long time customer. The people at Jk were not only professional, but kept me well informed at all times. I had taken my car here after a previous shop could not identify my issue properly but instead convinced me to pay for a bigger repair. Jae was honest & considerate of my time and concerns. He kept me informed at all times and showed great consideration. If you’ve got an issue with your vehicle, the team at Jk will GET IT DONE! Won’t be going anywhere else.
Of course! Here’s a positive review you can use for JK Auto in Richmond, Virginia:
⸻
I had a fantastic experience! The team was professional, honest, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I was comfortable with all my options. The quality of their work was top-notch, and I truly felt like they cared about providing great service rather than just making a sale. I highly recommend JK Auto to anyone looking for reliable, friendly, and trustworthy automotive service. I’ll definitely be coming back!
MK
MOON K.
Mercedes-Benz E450
04/23/2025
Vérifié Client
10
Highly recommended!
The service was excellent – very friendly, fast, and professional. I really appreciated their sincerity and efficiency.
It was easy to book an appointment online. My car was in for a state inspection. JK called to let me know it passed inspection, but rear shocks were leaking. He recommended replacing them to prevent a safety concern.
I'm very pleased with the shop's efficiency.
I really like the option to schedule an appointment online. I was able to get service quickly, and the work was completed quickly as well. I really trust this shop to do what is required and not "create" repair needs.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.