Jimmy D's Car Care auto maintenance, auto service and auto repairs can save you time and money. In fact, most auto services and auto repairs can be completed in one business day. Our goal is to provide you with the best service available. Jimmy D's Car Care auto maintenance, auto service and auto repairs can save you time and money. In fact, most auto services and auto repairs can be completed in one business day. Our goal is to provide you with the best service available.
Kristen, it sounds like your experience was frustrating, and that's not what we want for anyone. We understand your concern about previous misdiagnoses and that is why I recommended starting with a computer diagnostic. This is not a 3 minute test as you assume, it generally takes over and hour and sometimes longer. I did listen to all you points (possibly not as long as you thought I should have) First concern you addressed was a catalytic converter code, Second was and Evap issue (you were asking about a smoke test) and Thirdly you addressed a Technical service bulletin. There are many forums online like your Buick Encore Community, and they do have valuable information. At the end of our conversation you seemed irritated as I did not give you enough time, I did suggest that maybe we were not the shop for you. I wish you luck with your needed repairs and am sorry I have upset you.
Take my business elsewhere. You gave me zero choice.