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SureCritic / Concessionnaire Hyundai / Jim Click Hyundai Eastside
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Jim Click Hyundai Eastside

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 853 Avis)
67
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
79%
4 stars
9%
3 stars
5%
2 stars
2%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
211
Total des ReScores™
4,8
Moyenne de ReScore™
67
Score NPS ®

Détails de l'entreprise

À propos

The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead. The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(520) 690-5001
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
6420 E. 22 Nd Street Tucson, AZ 85710
Obtenir des directions

Détails du score

5 stars
75%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
25%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
0
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(520) 519-7103
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
6420 E. 22 Nd Street Tucson, AZ 85710
Obtenir des directions

Détails du score

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
29
Total des ReScores™
5,0
Moyenne de ReScore™
87
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(520) 690-5001
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
6420 E. 22 Nd Street Tucson, AZ 85710
Obtenir des directions
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 853 Avis)
Écrire un avis
Avis récents
PM
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PAUL M.
Huachuca City, AZ
2024 Hyundai Palisade
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Catégorie : Service
New Service Manager is top notch!
I purchased my car approx 18 months ago. At the time the dealership service department was being renovated and some personel changes were taking place. On my 1st service I experienced some issues with service advisors and a bit of a mess in my engine bay. I had to schedule a follow up to get tge car re-serviced. A loaner was provided but it wasnt very clean, my advisor seemed clueless. I demanded to see the service manager. We spoke and come to find out he was just recently brought over from another Jim Click dealership to help organize the service team. He took charge - made things right and the most recent visit was my third - and the entire staff was on top of things. Service advisor greeted me we discussed my needs, he verified things were lined up to get them done, vehicle was washed for me, i checked under the hood and the car was spotless. I also want to note that every time ive visited, the housekeeper is on top of things - always busy working.. its great to see that having been a maintenance manager myself. I saw the new Service Manager , he invited me to his office to discuss my service- which was superior from start to finish. It is apparent that leadership makes all the difference. Staff is well trained in servicing the customer. Yes I am impressed with the change thats taken place at Jim Clock Hyundai Eastside.
LD
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LYLE D.
Tucson, AZ
2016 Hyundai Elantra GT
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/11/2025
client vérifiéVérifié Client
6
Catégorie : Service
Passenger mirror dangerous issue.
Hello. My name is Lyle Deets and the service service advisor was great. But there is a warranty issue that I have been trying to get results even while my car was just there for a repair. I was traveling to Oregon and the glass mirror inside my passenger mirror started flopping I had to use duck tape to hold it in. I've mentioned this at least twice with no interest. I understand that partner's said that it needed to be checked out and would possibly be covered under my extended warranty I just had my car there for a repair and I once again mentioned the mirror without any interest. I feel this is dangerous. Please help me to finally get this fixed. Thank you. Lyle Deets...
BF
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BENJAMIN F.
Tucson, AZ
2025 Hyundai Sonata Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Catégorie : Service
Repair work
The dealer repaired my vehicle at their cost, even though Hyundai Corp said it was not a warranty issue. My satisfaction was paramount. And their professionalism and courtesy was second to none.
FV
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FREDERICK V.
Tucson, AZ
2017 Hyundai Santa Fe Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great 👍job
Outstanding personal 8
Really new his craft
AS
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ANTHONY S.
Tucson, AZ
2017 Hyundai Tucson
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/11/2025
client vérifiéVérifié Client
2
Catégorie : Service
Disappointing Outcome
The car repair provider failed to effectively notate a specific major engine issue articulated to them upon initial online information collection, again upon receiving the car at the dealership, and again during a conversation with the customer about the issue. Consequently, this major issue was not communicated to the insurer, therefore the insurer failed to review the issue (along with the claim of transmission failure diagnosed by the car repair location), causing the claim to be denied. The engine issue cost is significant and both the car repair location and the insurer failed to effectively communicate and evaluate the issue, leaving the customer with an unresolved major engine issue.
KB
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KENNETH B.
Tucson, AZ
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Catégorie : Service
Great staff at the dealership very helpful 👏
Every one is always very helpful no issues with any thing
Client vérifié
Tucson, AZ
2024 Hyundai Tucson Hybrid
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/11/2025
client vérifiéVérifié Client
5
Catégorie : Service
There needs to be customer service in the service department
No promised time for an oil change, even with an appointment. More than two hours later I had to find a different advisor to find out if the repairs were completed as my original advisor went to lunch before contacting/updating me. Since this is a general dealer comment website, I'll also add that I truly dislike the traditional negotiation process as in "I'll run the offer by my manager" which happened several times when I bought the car. The numbers were fudged a couple of times to make it look like I might be getting a deal when they were actually just moving numbers around. I did my last Hyundai purchase with a dealer in Phoenix and was much happier with the experience, and of note, I was able to buy the car from home. From experience I know this will generate a response from the dealer, as in "Thank you for taking the time to speak with us regarding your most recent visit, we look forward to your next service visit and the opportunity to earn a 5 star review."
JD
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JULEE D.
Tucson, AZ
2017 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Catégorie : Service
Consistently excellent
I am very loyal to this brand. This is the 4th Hyundai I have owned and bought from this dealership. I have been pleased with the purchasing experiences and the maintinence they provide to keep my car in good working order. The place is beautiful and so clean you eat off the floor.
RP
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RICHARD P.
Tucson, AZ
2023 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Catégorie : Service
Outstanding
I was very well taken care of and I enjoyed the facility
NG
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NEIL G.
Oro Valley, AZ
2013 Hyundai Accent
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/28/2025
client vérifiéVérifié Client
0
Catégorie : Service
Poor service
Did not do what ws requested and returned the vehicle with the engine light still illuminated
PG
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PAMELA G.
Tucson, AZ
2022 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Jim Click Hyundai Eastside
Thank you! Our service maintenance went smoothly. Love our 2022 Hyundai Tucson.
MN
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MAURO N.
Tucson, AZ
2024 Hyundai Tucson Hybrid
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
Catégorie : Service
Pleasantly Surprised
Given the reviews on Yelp I thought this wouldn't be good, but in fact it couldn't have been smoother.

Ralph clearly outlined the scope of work, they got me an Uber back to work and then again from work to pick up the car, everything done in the timeframe they promised.
IA
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INGRID A.
Tucson, AZ
2024 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
10
Catégorie : Service
I WAS OVERALL VERY PLEASED.
i WA S VERY PLEASED WITH EVERYTHING
KB
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KENNETH B.
Tucson, AZ
2021 Hyundai Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Catégorie : Service
Same as below
Very nice staff in the service department Ralph Walker was c Very helpful
RH
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ROBERT H.
Tucson, AZ
2023 Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/03/2025
client vérifiéVérifié Client
10
Catégorie : Service
So efficient and competent
My service assistant, Ralph, was likable, informative and cheerful. The work - just an oil change and checkup - took so little time I barely had time to get lunch.
Avis sur les véhicules
image du véhicule
2025 Elantra
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(399)
image du véhicule
2025 Elantra Hybrid
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(74)
image du véhicule
2025 Elantra N
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(62)
image du véhicule
2025 IONIQ 5
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(151)
image du véhicule
2025 IONIQ 5 N
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(19)
image du véhicule
2025 IONIQ 6
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(143)
image du véhicule
2025 Kona
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(375)
image du véhicule
2025 Kona Electric
Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5Évaluation globale 4,3/5
4,3
(32)
image du véhicule
2025 Palisade
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(717)
image du véhicule
2025 Santa Cruz
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(270)
image du véhicule
2025 Santa Fe
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(521)
image du véhicule
2025 Santa Fe Hybrid
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(377)
image du véhicule
2025 Sonata
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(117)
image du véhicule
2025 Sonata Hybrid
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(109)
image du véhicule
2025 Tucson
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(987)
image du véhicule
2025 Tucson Hybrid
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(553)
image du véhicule
2025 Tucson Plug-In Hybrid
Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5
4,1
(18)
image du véhicule
2025 Venue
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(105)
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