They explained the nature and scope of the work, and kept me up-to-date on the progress. When the work was completed, my 7-year-old car looked good as new.
They took longer (5+weeks) than I would expect for the repairs but they did an excellent job and explained the delays. The excellent job more than compensates for the length of time the repairs took
Outstanding service and repair work! Very professional outfit.
I have used Jim & Jack's in the past and will not consider using any other company. This recent experience was true to form- great professional service and outstanding repair work.
Overall I was happy with Jim and Jacks just the waiting on parts was the issue. Megan was wonderful with updates
BC
Bj C.
SUBA Impreza w/Continuously Variable Transmission
04/23/2022
Vérifié Client
10
Subaru repair
From the time I called to get information about bringing my car in to the time I picked it up after everything was repaired, I had excellent service. Everyone goes out of their way to provide the best customer service possible. I have zero complaints and will recommend them to anyone that needs their car repaired. My car came back looking brand new! I'm so happy.
9 sur 9 résultats
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