business image

Jesse Britt's Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 752 Avis)
87

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5
Avis original
Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5Évaluation globale 1,7/5
10
Total des ReScores
4,1
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

À propos

WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM. WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(254) 741-6550

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
828 N Valley Mills Dr behind oakleys and orielly auto parts Waco, TX 76710
Jesse Britt's Automotive's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 752 Avis)

MP
MATTHEW P.
Waco, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2026
client vérifiéVérifié Client
10
Honesty & Integrity Are Alive & Well at Jesse Britts Auto
​I recently took my truck into Jesse Britts Auto expecting a major repair bill. Given my vehicle's age and mileage, I was fully prepared to replace the brake pads, rotors, and calipers all at once.

​However, after conducting a thorough inspection, their team let me know that I didn't need nearly as much work as I thought. They determined that only the brake pads needed replacement and the rotors just needed resurfacing—the calipers were still in great shape!

Furthermore, after examining ​the brake fluid, they said since I had had it changed within the last few years, there was no evidence a replacement was needed at this time. They didn't try to upsell me on unnecessary services.

Because of their integrity and transparency, my final bill was hundreds less than anticipated.

​A special shout-out to my service advisor, Thomas, for his excellent communication and trustworthiness throughout the process. It is rare to find an auto shop this honest and straightforward. I will definitely be bringing my vehicles back here for future service!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.