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SureCritic / Réparation automobile / Jerry And Walt's Complete Auto Care
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Jerry And Walt's Complete Auto Care

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(605 Avis)
89
Écrire un avis
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Détails du score

5 stars
91%
4 stars
5%
3 stars
<1%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores™
1,0
Moyenne de ReScore™
89
Score NPS ®

Détails de l'entreprise

À propos

Since 1939, we’ve dedicated ourselves to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs. We’re committed to auto repair and to serving you with quality and value.

Our mechanics are highly skilled and have years of experience. Most of all: they love cars and care about Since 1939, we’ve dedicated ourselves to providing you with the highest level of service, so you’ll always choose us for your maintenance and repair needs. We’re committed to auto repair and to serving you with quality and value.

Our mechanics are highly skilled and have years of experience. Most of all: they love cars and care about yours. Whether it’s our quick, quality, friendly service or the honesty and value we bring to every interaction, our customers love us. ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(541) 344-3265
Open
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
107 Van Buren St Eugene, OR 97402
Obtenir des directions
Jerry And Walt's Complete Auto Care's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(605 Avis)
Écrire un avis
Avis récents
AC
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Andrew C.
Eugene, OR
Lincoln Town Car
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2022
client vérifiéVérifié Client
10
Top shelf shop
Another great service. My first service was just for a window motor; when it was done I got a whole summary of what my car needed and how detrimental each thing was. Took it back in (this review ) for all listed things and more things came up that needed to be done; Jerry and Walts called me to ask if I wanted it done with everything else and got me a price in seconds on it. Then when they couldn't machine the parts I needed they got them ordered and delivered same day. Even with all the additional work I still got my car the day I was originally estimated. The most above and beyond work from any shop I've ever used. I definitely won't go anywhere else now.
AL
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Al L.
Eugene, OR
Toyota Yaris
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/30/2022
client vérifiéVérifié Client
10
I simply like your whole operation. Very professional.
Always great service'
RP
Ron P.
Eugene, OR
Dodge Grand Caravan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2022
client vérifiéVérifié Client
10
very good
I had a very good experience here this business is very good at letting you know what needs to done i
BW
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Becky W.
Eugene, OR
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2022
client vérifiéVérifié Client
10
Helpful and Friendly
They got my car in as soon as possible and provided detailed info about what was wrong. They also called the warranty company to confirm coverage so i didn’t have to. Communication was great and service was extremely friendly.
Client vérifié
Eugene, OR
Nissan Armada
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/24/2022
client vérifiéVérifié Client
8
Installed new battery.
My vehicle wouldn’t start. Got it towed to Jerry and Walt’s Friday evening. Saturday morning the owner called me and advised me to bring keys to have them move it inside for safety. Monday the called me to let me know the diagnosis. Tuesday they replaced battery. Picked it up Wednesday morning.
GN
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Greg N.
Springfield, OR
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2022
client vérifiéVérifié Client
10
Exlnt work and very friendly and helpful
Very friendly. Professional. Excellent work. Very impressed except I wish there was a waiting room. My truck has never run this well.
MS
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Millie S.
Eugene, OR
Honda Fit
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2022
client vérifiéVérifié Client
10
Service
As always, Rick and Brenda are friendly and helpful. Rick always explains exactly what they're doing and why. He also is able to clarify the order in which things need to be done in the future.
BS
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Barry S.
Livingston, TX
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2022
client vérifiéVérifié Client
10
Service
Excellent personable customer service. Brenda is very friendly and respectful. She appears to be very knowledgeable with the mechanics of cars and what the Technicians put in their reports. The inspection report they send to you electronically with pictures of what they found on my vehicle.
Client vérifié
Springfield, OR
Chevrolet Silverado 2500HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2022
client vérifiéVérifié Client
10
Always when you say vehicle ready it’s done
Good
EB
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Ed B.
Springfield, OR
Ford Ranger
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2022
client vérifiéVérifié Client
10
Very reliable and informative and helpful
Have always gotten top notch service and great complete work done right the first time and great information to make the best decisions.
Will always take my vehicles to Jerry and Walts
Client vérifié
Eugene, OR
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2022
client vérifiéVérifié Client
10
Best service and prices in town
Everyone here is so helpful and really knowledgeable. If you have been looking for a great shop this is it.
MC
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Mark C.
Eugene, OR
Subaru Outback
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
07/29/2022
client vérifiéVérifié Client
2
Way over priced for job done
Would not give a ball park estimate for rear break job prior to job already had inspection done. When asked about cost at time of pick up was asked “why did you come here?” Would only use for alignments.
CB
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Casey B.
Eugene, OR
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2022
client vérifiéVérifié Client
10
Check engine light
I did not understand the wrench icon was for service, not check engine. The wrench icon was for an oil change, had I looked at the book, I would not have needed an appointment. There was no charge, thank you for your time caused by my mistake. I will see you next time.
Casey Baker
JI
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Jody I.
Eugene, OR
Nissan cube
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2022
client vérifiéVérifié Client
10
Inspected pre-purchase vehicle.
Prompt, thorough w/notes & pictures. Worked w/me & dealer to review a potential purchase. Appreciated the pictures especially & and was done in a timely fashion. Thanks Brenda! Have been a long-time Jerry & Walt's customer; always happy w/their services.
RF
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Ryan F.
Eugene, OR
Audi S6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/21/2022
client vérifiéVérifié Client
10
Alignment and repair
Audi S6: new tires and wheels prompted an alignment. Found broken wheel baring. They were able to get parts and complete the repair the same day. Almost unheard of anymore. Thanks for the quality work and friendly customer service. You made me feel important as your customer.
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