business image

Jensen Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(512 Avis)
93
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
93
Score NPS ®

Détails de l'entreprise

À propos

Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional
Here at Jensen Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Whitestown offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Whitestown, we are totally confident that Jensen Automotive is the best option in town!
...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(317) 441-4132

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
5925 Whitestown Pkwy Whitestown, IN 46075
Jensen Automotive 's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(512 Avis)

ND
gravatar
Nick D.
Zionsville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/23/2025
client vérifiéVérifié Client
10
Check Engine Light
I took my 2013 Town and Country van to check on the cause of the check engine light. I received news of a transmission problem which has happened previously. I spoke with Heather and she gave me a complete run down of the problem with the transmission. I evaluated the options I had and decided not to move forward with a transmission flush which may or may not have helped. So, the performed a 120,000 mile checklist on the vehicle. Now, do I go with a rebuild transmission or cut my loss?
Alan J., Owner de Jensen Automotive a répondu le 07/24/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It seems Heather delivered quite the master class on transmission diagnostics—who knew car trouble could be so enlightening? In matters of a transmission dilemma, deciding whether to rebuild or move on can feel like picking between a rock and a hard place. We admire your thorough evaluation of your options, and rest assured, the checklist performed at 120,000 miles was certainly a wise decision. Should you have any lingering questions or need advice as you weigh your next steps, our team is here and ready to assist.


RW
Rio W.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2025
client vérifiéVérifié Client
Catégorie : Service
Rio said over all there were difficulties in finding a solution, but the business handled it well and she found that exceptional.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 07/12/2025 09:35 AM

We appreciate your recognition of our efforts to navigate the challenges that arose. It is gratifying to know that our team's commitment to finding solutions did not go unnoticed. We strive to turn obstacles into opportunities for excellence, and your feedback confirms that we are on the right path. Your support means a great deal to us, and we hope to continue providing you with exceptional service in the future.


JC
gravatar
Julie C.
Zionsville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
10
BMW repair
Capable, reliable, professional and efficient. Price was lower than dealership. The front desk manager was just as helpful and knowledgeable as Alan with the vehicle. Its enjoyable to help a local business grow when they're sincere about providing a quality service
Alan J., Owner de Jensen Automotive a répondu le 07/11/2025 09:36 AM

We appreciate your generous feedback regarding your experience with us. It is always heartening to hear such kind words about our capable and efficient team. We strive to provide professional service at a fair price, and it seems we hit the nail on the head with your visit. It's wonderful to know that both our front desk manager and Alan made a positive impression on you. Helping local businesses grow is what we are all about, and we are pleased to be among those you choose to support. Rest assured, we will continue to focus on providing the quality service you deserve—after all, we can't spell "car" without a little "care.


KB
gravatar
Kyla B.
East Chicago, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2025
client vérifiéVérifié Client
10
Love Them!
First time customer. I am so excited to have my car working now. The team at Jensen was quick, professional, knowable, and reasonable. II have found a new home for my car to get it's service at.

Thank you Team Jensen!!!!
Alan J., Owner de Jensen Automotive a répondu le 07/08/2025 09:32 AM

We are delighted to know that your first experience with us has set the bar high! It seems like our team not only resolved your car troubles swiftly but also left you feeling as though you have found a new automotive sanctuary. We must admit, it is gratifying to hear that our commitment to professionalism and efficiency made such an impact. Here's to many more successful service visits ahead—because every car deserves a little TLC!


RR
Randy R.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2025
client vérifiéVérifié Client
Catégorie : Service
Randy said the technicians were very polite, they did what they said they'd do, the price was as quoted and it was a good service experience.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 07/08/2025 09:32 AM

We appreciate your feedback and are pleased to hear that our technicians met your expectations with their polite demeanor and consistent service. It is our aim to provide both quality workmanship and transparent pricing, and it appears we succeeded in delivering that experience for you. If your vehicle ever needs a little TLC, you know where to find us—hopefully with a bit less drama than a high-speed chase in an action movie!


AG
Adrien G.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/02/2025
client vérifiéVérifié Client
Catégorie : Service
Adrian said they really helped him out and everything was done on time. He really appreciates their work.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 07/03/2025 09:34 AM

We are pleased to hear that our team was able to assist you effectively and complete everything on time. It's always our aim to deliver quality service that meets our customers' needs. Your appreciation encourages us to keep up the good work and continue striving for excellence. If only we could get a trophy for punctuality as well!


MS
gravatar
Mike S.
Zionsville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Jensen Automotive - the job is done right
Jensen Automotive provides excellent service at reasonable prices. We have several vehicles that Allen repairs and he always gets the job done right. Allen was a career Army vet and his honesty and integrity shine brightly. He and his wife Heather run the shop and are a great team. Thank you, Jensen Automotive!
Alan J., Owner de Jensen Automotive a répondu le 06/27/2025 09:34 AM

We appreciate your positive feedback on the service you receive at Jensen Automotive. It is fantastic to hear that Allen's dedication and expertise in vehicle repair are making a noteworthy impression. As a team that values honesty and integrity, we take great pride in maintaining those principles. Allen and Heather certainly make an exceptional duo, and it is gratifying to know their efforts resonate with our valued customers. Here’s to many more smooth rides ahead!


KP
gravatar
Kimberly P.
Whitestown, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Always Reliable
They always take good care of you and give it to you straight. They educate & make sure you understand what they are telling you about your car . No upselling or gouging. One of the few small businesses left in Whitestown from the start before the huge growth make sure to support them so they stay here!
Alan J., Owner de Jensen Automotive a répondu le 06/26/2025 09:34 AM

We are grateful for your recognition of our commitment to transparency and education. It is always our aim to provide thorough care without any of the upselling drivel that can make car maintenance feel like a wrestling match. Your support for small businesses in Whitestown is invaluable, and we assure you that we are here to stay, as long as customers like you continue to encourage us. After all, who doesn't enjoy a good underdog story? Thank you for being a part of ours.


CS
Cameron S.
Whitestown, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/24/2025
client vérifiéVérifié Client
10
Excellent and friendly
Excellent service Excellent work. Highly recommend.
Alan J., Owner de Jensen Automotive a répondu le 06/25/2025 09:33 AM

Thank you for your wonderful feedback. It is always our goal to provide excellent service and high-quality work, so it is gratifying to hear that we hit the mark. Your recommendation is truly appreciated and will help others who are navigating the vast ocean of automotive options. Should you find yourself in need of our services again, we will be ready and waiting, tools in hand, possibly with a coffee in the other.


Client vérifié
Zionsville, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/23/2025
client vérifiéVérifié Client
10
Quick and Reliable
Alan and staff are great!! They resolved our ABS sensor problem quick and reliably!
Alan J., Owner de Jensen Automotive a répondu le 06/24/2025 09:34 AM

We appreciate your feedback and are pleased to hear that Alan and the team were able to tackle your ABS sensor issue with such efficiency. It’s our goal to keep things running smoothly—like a well-oiled machine, if you will. If any future automotive mysteries arise, you know where to find us!


CK
Courtney K.
Whitestown, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Great work. Great people
Great work great people love going there
Alan J., Owner de Jensen Automotive a répondu le 06/12/2025 09:33 AM

Your appreciation for our team and the quality of our service is genuinely valued. It is always a pleasure to provide an environment where great work meets great people. Rest assured, we will continue to do our best to keep your spirits high and your vehicles running smoothly. We look forward to your next visit—after all, why should car troubles have all the fun?


PS
Pardeeb S.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Pardeeb said they fixed his vehicle properly, in a timely manner.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 06/10/2025 09:32 AM

We appreciate your feedback regarding the prompt and effective service provided for your vehicle. It’s always a pleasure when we can send our customers back on the road, with their vehicles not just functioning, but functioning well. If your car could talk, we like to think it would be singing our praises. We look forward to assisting you with any future automotive needs.


TM
Tim M.
Fishers, IN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
Catégorie : Service
Tim said he's been using them a long time. They're very honest, and best mechanics in Indianapolis. They're a great staff and great mechanics.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 05/21/2025 09:33 AM

We greatly appreciate your continued trust in our services over the years. It is rewarding to know that you view us as a team of honest and skilled mechanics. Our dedicated staff strives to uphold a reputation that reflects professionalism and efficiency. Your satisfaction serves as our motivation to keep doing what we do best. Here's to many more years of successful journeys on the road ahead.


RR
Randy R.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
Catégorie : Service
Randy said that they did what they said they were going to do. He added that they were polite and courteous.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 05/21/2025 09:33 AM

We appreciate you taking the time to share your experience. It is always rewarding to know that we delivered on our promises while maintaining politeness and courtesy; after all, a little kindness goes a long way in the automotive world. If there is anything more we can assist you with in the future, please let us know. Safe travels on the road ahead!


SS
Samantha S.
Indiana
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
Catégorie : Service
Samantha said the business has great mechanics.
Recommandé
Alan J., Owner de Jensen Automotive a répondu le 05/17/2025 09:33 AM

We appreciate your recognition of our skilled mechanics. It appears they have successfully mastered the art of turning automotive woes into triumphs. If you require any further assistance or have additional feedback, do not hesitate to reach out. Your satisfaction fuels our passion for excellence in automotive care.

Bons de services et publications
Thank you for your kind words! 🚗 We believe in keeping you informed while getting you back on the road without breaking the bank! Your support means the world to us! ❤️ #JensenAutomotive #QualityService
Apprendre encore plus

Thank you for the kind words! Our team loves keeping things professional—and we promise our prices are more reasonable than a squirrel trying to buy nuts! 🐿️💰 We appreciate your support! #JensenAutomotive #CustomerSatisfaction
Apprendre encore plus

Thanks for the awesome review! 🌟 We're thrilled to keep your cool while showing off our integrity (and skills) at Jensen Automotive. We'll always have your back when it comes to repairs—air conditioning or otherwise! 🚗💨 #HonestMechanic #JensenAutomotive
Apprendre encore plus

We're thrilled to hear you had an awesome experience! 🚗✨ A same-day fix for the granny van's power window? Now that's service with a smile! Thank you for trusting us with your ride! 💪 #JensenAutomotive #CustomerFirst
Apprendre encore plus

We're thrilled to hear that we could smooth out those vibes! 🚗💨 Sometimes it takes a fresh set of eyes (and tools) to crack the case. Thanks for trusting us with your ride! Ready for a smooth journey? #JensenAutomotive #SmoothDriving
Apprendre encore plus

We're on a mission to decode car mysteries, one vehicle at a time! 🔍🚗 Thanks for trusting us with your automotive enigma. Glad we could help get you back on the road! #AutoExperts #JensenAutomotive 🛠️✨
Apprendre encore plus

We’re thrilled to hear that we were able to take the stress out of your oil warning light scare! ?? Quick fixes and peace of mind are our specialty. Remember, we're just a pit stop away for all your auto needs! ? #JensenAutomotive #CarCareExperts
Apprendre encore plus

Thank you for your kind words! We're thrilled to be your go-to for all things automotive—like a trusty spare tire, always there when you need us! ?❤️ We appreciate your loyalty! #JensenAutomotive #TiresAndTearsOfJoy
Apprendre encore plus

Thanks for the awesome review! ?✨ Our team loves making sure your ride runs smoothly—because who needs a car drama, right? ? We're here to keep things friendly and honest! #JensenAutomotive #CustomerAppreciation
Apprendre encore plus


Dave, we're thrilled we could help you out! ?? Temporary fix turned road trip hero! We'll be looking forward to those donuts! ?? #CustomerAppreciation #AutoHeroes
Apprendre encore plus

Hey there, Tim! ? Thanks for choosing Jensen Automotive for your safety inspection. Drive with confidence, and remember, we've got your back! ?️ #SafeAndSound #JensenAutomotive
Apprendre encore plus

? Thank you for your 5-star review! We're thrilled to hear that you appreciated our quality work, affordable prices, and quick service. ?? We're grateful for your support! #CustomerSatisfaction #QualityWork #AffordablePrices #TimelyService
Apprendre encore plus
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.