Stive said this facility did a good job on his vehicle and it's doing fine. They did tell him to pick up the vehicle at a certain time but when he got there, the doors were locked. This scared him and gave him a very uncomfortable feeling. He could not call anyone because there was no number to call. They were out to lunch and test driving vehicles.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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