business image

Jack's Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(377 Avis)
97
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Jack's Auto Repair is your local auto shop serving the DARLINGTON, PA area. Give us a call for your automotive needs. Jack's Auto Repair is your local auto shop serving the DARLINGTON, PA area. Give us a call for your automotive needs.

Catégories
Réparation automobile, Vidange, Réparation de pneus
Contact
(724) 827-2132

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1121 Wallace Run Rd Darlington, PA 16115-2701
Jack's Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(377 Avis)

Client vérifié
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2025
client vérifiéVérifié Client
10
Service
Friendly service and thorough service
Gestionnaire de Jack's Auto Repair a répondu le 05/19/2025 09:47 AM

We appreciate your feedback regarding our friendly and thorough service. We aim to provide an experience that feels like a warm embrace from an old friend, but with fewer awkward silences and more of that delightful auto care. Your support motivates us to keep turning wrenches with a smile. We hope to keep your vehicle in tip-top shape, or at least in good enough shape to avoid awkward conversations about its mileage.


RR
Randy R.
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Randy said he was very pleased. They treat him nice, call him, and Mark was very nice.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 05/14/2025 09:39 AM

It is always a pleasure to hear that our team has managed to make your experience a pleasant one. We strive to bring a little extra sparkle into the world of auto repair, and it seems Mark has done just that—who knew being nice could be as crucial as replacing spark plugs? Your satisfaction is our fuel, and we look forward to continuing to put the “care” in car maintenance, one call and kind gesture at a time.


DE
Dolores E.
New Galilee, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/09/2025
client vérifiéVérifié Client
Catégorie : Service
Dolores said they are very informative and honest.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 05/11/2025 09:40 AM

We are absolutely delighted to hear that our informative approach and honesty hit the mark! At Jack's Auto Repair, we believe that transparency is key—after all, you wouldn’t want a mechanic to speak in riddles, unless you relish the idea of deciphering the enigma of your engine. Your trust is our engine oil, keeping us running smoothly. Here’s to many more informative exchanges that wouldn’t even stump a crossword puzzle champion!


JM
John M.
Beaver, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/07/2025
client vérifiéVérifié Client
Catégorie : Service
John said that the front desk employee wouldn't acknowledge him, but the technician who worked on his vehicle did a good job and he was satisfied with that.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 05/09/2025 09:41 AM

Thank you for your feedback. It appears our front desk employee was practicing for a role in a mime troupe instead of engaging with you – a performance art that, while admirable, is not quite what we aim for in customer service. On a brighter note, we are pleased to know that our technician was able to turn your vehicle's frown upside down with their excellent service. We are always working to improve the experience from the moment you walk in until you drive away, and your comments will help us do just that.


EW
Eleanor W.
New Galilee, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
Catégorie : Service
Eleanor said they had good quality service.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 05/08/2025 09:41 AM

We are delighted to hear that you found our service to be of good quality. At Jack's Auto Repair, we strive to make car issues as enjoyable as a joyride, and it seems we may have hit the proverbial nail on the head. Your satisfaction is music to our ears! Rest assured, we will continue working hard to keep those engines purring and those tires rolling smoothly.


RD
Roger D.
Pennsylvania
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
Catégorie : Service
Roger said they're quick and effective, they were happy with the pricing.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 04/23/2025 09:40 AM

We appreciate your kind words regarding our speed and effectiveness; it seems we’ve mastered the art of automotive magic. As for the pricing, we strive to keep it as friendly as your favorite neighborhood café, minus the awkward small talk. Your support encourages us to continue our quest for automotive excellence, and remember, in the world of repairs, we aim to have you back on the road faster than you can say “oil change.”


Client vérifié
Beaver Falls, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/11/2025
client vérifiéVérifié Client
8
Efficient and informative.
Dropped off car after hours and paid at store. No problems.
Gestionnaire de Jack's Auto Repair a répondu le 04/13/2025 09:42 AM

We are pleased to hear that your experience was as smooth as a freshly waxed hood. Dropping off your car after hours and smoothly paying for our services is akin to finding a five-dollar bill in your winter coat from last year—unexpected yet delightful. We appreciate your business and look forward to providing even more 'no problems' experiences in the future, perhaps with a touch of magic next time!


LK
Lenora K.
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke with Lenora's daughter. She said the service was convenient and quick, everyone was very helpful.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 04/09/2025 09:40 AM

We are delighted to hear that your daughter found our service to be as convenient and quick as a cheetah on roller skates. Our team takes pride in being on the ball, ensuring that our customers feel like they are getting catered service, rather than just a quick pit stop. We appreciate your feedback and are overjoyed to know that our helpful nature has shone through. Here’s to more smooth rides and speedy repairs in the future!


KF
Kathleen F.
Darlington, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/17/2025
client vérifiéVérifié Client
Catégorie : Service
Kathleen said they always treat her professionally and do whatever they can to help her.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 03/19/2025 09:40 AM

We are delighted that our team has made such a positive impression on you. It seems our secret ingredient is a dash of professionalism seasoned with a sprinkle of helpfulness. We take great pride in our service, and it appears we might have just earned our merit badge in customer care. Should you ever need us again, we will be ready to leap into action like a well-oiled machine!


JM
Joel M.
New Galilee, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Joel said they always do a good job. The communication, they are wonderful, super guys.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 03/12/2025 09:41 AM

It is enchanting to hear that our efforts have resonated so positively with you. We take pride in our ability to communicate effectively, even when discussing the mystery of how many wrenches it takes to fix a lightbulb. Your commendation warms our automotive hearts and serves as fuel to continue our mission of providing stellar service. Rest assured, we shall keep our toolboxes handy and our spirits high while ensuring your vehicles remain in tip-top shape. Here’s to many more smooth rides ahead!


TM
Tom M.
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
Catégorie : Service
Tom said they did what they said they'd do and did a good job.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 03/08/2025 09:41 AM

We are delighted to hear that our team delivered on their promises and performed their tasks with great competence. It appears our mechanics are not only adept with wrenches but also with the art of keeping commitments. Your satisfaction fuels our passion for performance, and we appreciate you taking the time to share your experience. If our repair wizardry has left you feeling like a superhero, then mission accomplished!


GM
Gloria M.
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
Catégorie : Service
Gloria said they did a good job, it didn't take long, they were friendly, everything was clean.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 03/06/2025 09:40 AM

We appreciate your glowing review. It appears our team has successfully executed a well-oiled machine routine without a hitch. We strive to ensure a clean and friendly environment; after all, there’s nothing worse than getting your car serviced in what feels like a post-apocalyptic wasteland. We are delighted to have hit all the right notes in both speed and cleanliness. Here’s to smooth drives ahead!


MP
gravatar
MARVIN P.
New Galilee, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
10
state inspection
Great job.
Gestionnaire de Jack's Auto Repair a répondu le 03/01/2025 09:43 AM

We appreciate your brief yet impactful review. It seems you have mastered the art of concise praise—truly an impressive skill. In a world where everyone is writing novels, your "Great job" says it all. We look forward to crafting more automotive masterpieces for you in the future!


BB
Brandon B.
Beaver Falls, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Service
Spoke to Brandon's grandma Linda. She said the staff is friendly, they explained things well, are not overly priced and she has never had a problem after they fixed anything.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 02/23/2025 09:40 AM

It appears that Brandon's grandma Linda has not only mastered the art of communication but also the craft of discerning quality auto repair. We are delighted to hear that she found our staff to be as friendly as a golden retriever at a family reunion and that our pricing didn’t cause her to clutch her pearls in shock. It's our mission to ensure clarity in our explanations while keeping everything running smoother than a well-oiled machine. We look forward to keeping the family car—and perhaps even the family stories—on the road for many more journeys to come.


KC
Kristie C.
Darlington, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
Catégorie : Service
Kristie said she loves them. They are great guys who answer all of her questions, and they don't try to sell what she doesn't need.
Recommandé
Gestionnaire de Jack's Auto Repair a répondu le 02/14/2025 09:42 AM

We are delighted to hear that you have found our team to be great guys—after all, we strive to be the kind of auto repair shop that makes you want to hug your mechanic, albeit with consent, of course. It's always our aim to provide clarity, not confusion, in answering your questions. If we were to sell what you don't need, we might as well start peddling unicorns and moon rocks! Your satisfaction drives us, and it seems the only thing we're out to sell is trust. We appreciate your high-octane endorsement!


1-15 sur 377 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.