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J & C Auto Service

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(997 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Catégories
Réparation automobile, Entretien de la voiture, Vidange
Contact
(630) 968-9827
Visiter le site web
Opening in 31 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
821 Ogden Ave Downers Grove, IL 60515
Obtenir des directions
J & C Auto Service's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(997 Avis)
Écrire un avis
Avis récents
DY
gravatar
Dan Y.
Clarendon Hills, IL
Toyota 4Runner
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2025
client vérifiéVérifié Client
10
Reliable Trusted Auto Service
These folks are the best. They care for our vehicles like their own. Would highly recommend them to anyone.
MM
Matt M.
Honda Civic Sedan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/25/2025
client vérifiéVérifié Client
10
The absolute best for a young guy who knows nothing about cars!!
I work in healthcare and that’s my specialty. When it comes to cars it’s wayyyy over my head. My 2021 Civic was not starting and I had to jump it every time. A bunch of local nurses I work with recommended J & C and I see why!! They were so kind and honest and willing to explain why the battery failed and the voltages and even what it would cost to come back next time to get my breaks done. I can’t recommend this place enough. Stay AWAY from the chains (Midas/firestone/pep boys) they will mess up your car and then recommend everything under the sun be fixed. J & C will be honest and tell you what MUST be replaced. My only regret is that I Wish I found them sooner !! I will be coming back for regular maintenance. This place knows customer service. Huge thanks to Mike at front desk you’re the best!!- Matt Mason
Joe, Mike, a. de J & C Auto Service a répondu le 08/26/2025 08:49 AM

Thank you so much for your kind words. We are very pleased that you liked your service. We always love to hear from our customers. You are so very important to us and we take your questions and concerns seriously. Our goal is to partner with you in order to make sure your vehicle is safe and reliable for the long haul. Our technicians take great pride in their work to make sure they are meeting and exceeding expectations. We value the trust you place in us and appreciate your business. Thank you for choosing J & C Auto Service. Your feedback motivates us to continue providing exceptional service to all our customers. We look forward to working with you again in the future.

JD
Joe D.
Illinois
Lexus ES 350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2025
client vérifiéVérifié Client
Catégorie : Service
Joe said they were very good, the work done was excellent, he would highly recommend them.
Recommandé
Joe, Mike, a. de J & C Auto Service a répondu le 08/26/2025 08:50 AM

Thank you for recognizing our dedication to quality. You make us strive to be better every day!

HK
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Holly K.
Lisle, IL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2025
10
Excellent service!!
Always bring my car to J&C auto repair whenever I need my fixed, excellent service highly recommend recommended!!!!
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:34 AM

We are honored by your wonderful review. Your satisfaction is our ultimate goal and we are thrilled to hear that we hit the mark for you. We look forward to seeing you in the future!

HK
Holly K.
Hyundai Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/19/2025
client vérifiéVérifié Client
10
Excellent love this place!!
Always come to J&C auto repair whenever my car needs service. Love this place excellent service.!!!
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:30 AM

We’re grateful for the trust you’ve placed in us. Thank you for being our valued customer.

JK
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Jay K.
Oak Park, IL
Buick Skylark
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Amazing service
J&C’s expertise is unmatched.
Joe, Mike, a. de J & C Auto Service a répondu le 08/15/2025 12:35 PM

Thank you for recognizing our dedication to quality. You make us strive to be better every day! We look forward to seeing you in the future.

Client vérifié
Downers Grove, IL
Toyota Prius
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Great people at J&C
We’ve taken our cars to J&C when Joe and Chuck were there. The tradition of excellent auto repair/ maintenance continues on with this new generation.
Joe, Mike, a. de J & C Auto Service a répondu le 08/15/2025 12:39 PM

Thank you for your continued trust and support. We thank you for being a valued part of our customer family.

FK
Francine K.
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/14/2025
client vérifiéVérifié Client
10
Excellent service, thank you J&C!
My recent service was for an oil change and battery replacement. I trust Joe to give honest recommendations at a reasonable price. They are my “go to” when I need to service my car.
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:38 AM

Thank you so much for your kind words. We are very pleased that you liked your service. Our customers are important to us and our goal is to have them feel positive about their auto repairs and maintenance experience. We look forward to seeing you in the future!

MM
Mark M.
Chrysler Town & Country
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Alternator Replacement.
I have been to J&C a number of times with an old car. The experience has always been great.
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:48 AM

Thank you for the great review! We share a love for classic cars with our customers. Our technicians are dedicated to keeping your classic ride enjoyable and filled with nostalgia. We value the trust you place in us and appreciate your business.

JQ
Julie Q.
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Honest, friendly service
I took my car in because I was concerned about a rattling noise. I’m taking my daughter to college in 2 days and wanted to make sure it was not anything of too much concern. They thoroughly inspected it, found the concern, fixed it, and had it ready in 4 hours (from drop off the pick up).
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:29 AM

Your feedback made our day! We are so happy to hear that you had a great experience with us. Our technicians take great pride in their work to make sure they are meeting and exceeding expectations. We value the trust you place in us and appreciate your business. 

CA
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Cary A.
Downers Grove, IL
Pontiac GTO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/13/2025
client vérifiéVérifié Client
10
Great job as always!
Really appreciated getting my car in early, diagnosing the issue and getting things resolved quickly!
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 11:26 AM

Thank you for the great review! Our customers are important to us. Our goal is always to get your vehicle repaired as soon as possible because we know how important your transportation is. We appreciate the trust you’ve placed in us. Thank you for being our valued customer.

RC
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Rachael C.
Hinsdale, IL
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2025
client vérifiéVérifié Client
10
Battery and oil change
Fast and efficient! Great customer service
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 12:01 PM

Thank you for the great feedback! We are so grateful for your kind words and support. Thank you for choosing J & C Auto Service. 

ML
Marlo L.
Mitsubishi Outlander Sport
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2025
client vérifiéVérifié Client
10
Great place!
I dropped my car off over the weekend, the assessed it by Monday afternoon and I was driving off Tuesday!! Super fair, honest and helpful!
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 12:03 PM

Thank you for the great review! Our customer’s concerns are important to us and our goal is always to offer a positive auto repair and maintenance experience. We value the trust you have placed in us and are thankful for your business.

BD
Breda D.
Downers Grove, IL
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2025
client vérifiéVérifié Client
10
reliable and fast service
Excellent communication and service. I always trust their recommendations and work.
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 12:41 PM

Thank you for the great review! Our customer’s concerns are important to us and our goal is always to offer a positive auto repair and maintenance experience to make sure your vehicle is safe and reliable for the long haul. We value the trust you have placed in us and are thankful for your business.

Client vérifié
Mazda Mazda6
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/12/2025
client vérifiéVérifié Client
10
High quality of work
The quality of service is top tier. I called in when my car wouldn’t start suspecting that I had a failed starter on my car. J & C auto service took in my car and did a thorough investigation on my car and found multiple things that needed to be repaired. They repaired everything swiftly and gave me a competitive and affordable price. I am very happy with the service and quality of work and will continue to use J & C Auto service for all my car needs in the future!
Joe, Mike, a. de J & C Auto Service a répondu le 08/20/2025 12:44 PM

Thank you for taking the time to give us such a terrific review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team works hard to ensure every customer has a positive and memorable experience. Your feedback motivates us to continue providing exceptional service to all our customers. We appreciate the trust you place in us and we’re thankful for your business.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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