business image

J & R Auto Service Inc

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(815 Avis)
92

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

Since the beginning, our business has been built on honest, quality, and reputable work that we always stand behind.

J & R Auto Service continue to serve their customers based on the same principles as our founder. We pride ourselves on our quality work and the reputation we’ve built over the years. J & R Auto serves a wide range of
Since the beginning, our business has been built on honest, quality, and reputable work that we always stand behind.

J & R Auto Service continue to serve their customers based on the same principles as our founder. We pride ourselves on our quality work and the reputation we’ve built over the years. J & R Auto serves a wide range of local customers in the Oshkosh area, including many UW-Oshkosh students needing service away from home.
...more

Catégories
Réparation automobile, Entretien de la voiture, Vente et réparation de pneus
Contact
(920) 231-3661

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 2:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
629 N Main St Oshkosh, WI 54901-4431
J & R Auto Service Inc's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(815 Avis)

LC
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/31/2026
client vérifiéVérifié Client
5
Oil Change
Had my oil changed and brake pads replaced and picked up my car right at closing on Friday. I'm always usually very pleased with my service. When I went to get into my car there was a strong smell of oil and you couldsee really visible oil smudges on the driver's floor mat. We had plans of leaving town as soon as we picked up my vehicle, and I didn't call J&R to let them know because they were closed for the weekend. Less than a half hour after we left town I had to stop at a car wash and have the floor mats scrubbed because the entire inside of my car smelled like oil. There was also oil on my door handle getting into my car. Normally I am very happy with the service but this was pretty disappointing.
Brad de J & R Auto Service Inc a répondu le 02/02/2026 10:16 AM

Thank you for taking the time to share this feedback, and we truly appreciate your continued trust in us. We sincerely apologize for the condition of the vehicle at pickup — that is not the experience we aim to provide.

Because your vehicle was picked up right at closing, we unfortunately didn’t have the opportunity to address this before the weekend, but we understand how frustrating that must have been, especially with travel plans. Cleanliness and care inside our customers’ vehicles are very important to us, and we regret that we fell short in this instance.

Please contact us directly so we can make this right for you. We value your business and appreciate you bringing this to our attention so we can prevent it from happening again.

Brad Cook
Owner
920-231-3361

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.