Dave said it was the first time there, walked in, explained the problem to the guy at the desk, he listened to him, took the vehicle back, had it fixed within hour. Dave stated he wanted to thank them, and good job.
Everytime I come to J&H I know they will explain the problems I'm having with my car and that they will respect me as a customer and fix what needs to be done. They always surprise me with how quick it they are to fix the jeep.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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